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Service Notifications

  • Happy new year from Faronics!

    The Faronics Support team want to wish all our users a happy new year! For your reference the support department will be closed for January 1st, 2020, and we will closing early on December 31, 2019 in...

  • Insight 8.00.3252.8000 now available

    Faronics is pleased to announce the release of Insight 8.00.3252.8000, this update includes; Added additional security to the Chromebook agent to prevent students from evading the teacher-initiated bl...

  • Issues with the Deep Freeze Cloud Platform

    UPDATE @ 9:15AM - Our team has indicated that the issue has been resolved and normal operation should be resuming now. Please let the support team know if you have any issues that are still pending. W...

  • Problems with Deep Freeze and Windows Defender

    Faronics has been made aware that some customers running Windows Defender and Deep Freeze are experiencing issues with Windows Defender blocking portions of the Deep Freeze product. This can present a...

  • Faronics Antivirus 4.21

    We released a new version of our Faronics AV for Core, DFE, and Deep Freeze Cloud over the past couple of weeks. In addition to bug fixes, we've addressed a very important issue that is worth noting; ...

  • Deep Freeze Mac 7.2 now available!

    We are happy to announce the release of Deep Freeze Mac 7.2, this release has a number of enhancements including support for macOS Catalina. Along with support for Catalina we also have the following ...

  • Data Igloo 2.32 Released

    Faronics is pleased to announce the release of Data Igloo 2.32.  This release includes a couple of fixes for issues reported by our customers, one specific to redirection of the Bloomberg Client softw...

  • Deep Freeze 8.6 Released

    Faronics is happy to announce the release of Deep Freeze Enterprise 8.6. This release includes a number of fixes and improvements all listed here in the release notes;   https://www.faronics.com/docum...

  • Faronics Power Save 4.80 Released

    We are happy to announce the release of Faronics Power Save 4.80. This release fixes a few customer reported issues including; Problems with the option to override Windows Power Settings not being app...

  • Faronics Support - Closed September 2, 2019

    The Faronics Support team will be closed in observance of the Labor Day holiday in Canada and the United States on September 2, 2019. Support services will re-open as normal on September 3rd....