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Service Notifications

  • Issues running Adobe After Affects on macOS Catalina with Deep Freeze

    Faronics has been made aware of reports of difficulties in running Adobe After Effects on systems running macOS Catalina and Deep Freeze 7.2. This issue presents itself as a failure of the Adobe produ...

  • Issues with installing Deep Freeze 8.61 on Windows 7 64bit

    Update - Our developers have confirmed that this issue is related to systems that did not have the latest security and critical updates installed to support updated changes to how drivers are now sign...

  • Deep Freeze Cloud will no longer support Windows XP from April 1st, 2020

    Microsoft officially ended Windows XP support in 2014, and, it is now time for Faronics to officially drop support for Windows XP. Our official cut off date will be April 1st, 2020. On this date the f...

  • Reminder - Faronics Antivirus 4.21 - Update required to receive AV definitions.

    We just wanted to remind customers that the Faronics Antivirus 4.21 was released and it contains a update that is required for customers to continue to get updated definition files on their workstatio...

  • Insight 8.00.3284.8000 Now Available

    We've just released a new version of Insight that incorporates the following enhancements.  Mac Updates Added support for macOS 10.15 (Catalina). Apple added additional system security requirements in...

  • Issues with the Deep Freeze Cloud Platform

    UPDATE @ 9:15AM - Our team has indicated that the issue has been resolved and normal operation should be resuming now. Please let the support team know if you have any issues that are still pending. W...

  • Faronics Deep Freeze Cloud - Disruption in Cloud Sync Service

    Faronics is aware of an issue impacting our Cloud Sync service in the Deep Freeze Cloud platform. Our operations and development teams are working on this issue and will be getting a fix in place as s...

  • Deep Freeze Mac 7.2 now available!

    We are happy to announce the release of Deep Freeze Mac 7.2, this release has a number of enhancements including support for macOS Catalina. Along with support for Catalina we also have the following ...

  • Data Igloo 2.32 Released

    Faronics is pleased to announce the release of Data Igloo 2.32.  This release includes a couple of fixes for issues reported by our customers, one specific to redirection of the Bloomberg Client softw...

  • Faronics Power Save 4.80 Released

    We are happy to announce the release of Faronics Power Save 4.80. This release fixes a few customer reported issues including; Problems with the option to override Windows Power Settings not being app...