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Slow status updates for systems in the Deep Freeze Cloud

We have been informed of a condition in the Deep Freeze Cloud that may result in some customers seeing delayed reporting of status changes for computers running some of our services.

The development team is working on getting a fix in production and we will post an update once that process is complete. 

If you are currently running into this issue please feel free to open a support ticket by emailing

We thank you for your patience while we look into this issue and get an appropriate resolution in place.

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