To allow our staff to spend time with family and friends the support department will be closing early on December 24th and will be closed on December 31st. We wish our customers a happy and safe holi...
Faronics is happy to announce the availability of Faronics Antivirus 4.35 for our customers running the software through Faronics Core and the Deep Freeze Enterprise Console. This update incorporate...
On August 30th we were made aware of a set of customer machines running Faronics Deploy that experienced a condition where all the applications that the program can potentially manage were being insta...
Update: Our developers have informed us that they are working on implementing fixes to address the issue preventing access to the Deep Freeze Cloud. Most customers should be seeing the issue resolved ...
We have been informed of a condition in the Deep Freeze Cloud that may result in some customers seeing delayed reporting of status changes for computers running some of our services. The development t...
Some Deep Freeze customers have recently reported an issue with installing Windows Updates on Windows computers that have the Windows Update Caching feature enabled. Our team is looking into the issue...
Update 7-05-2022 - Our development team has informed us that the root cause of the issue has been identified and a fix has been put in place to address the issue that would cause this to occur. Updat...
The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...
Faronics is happy to announce the availability of Deep Freeze 8.63. This release is a bugfix release that resolves several customer issues including; 28484 Resolved an issue where Windows 10 workstat...
Update: 4:10 PM 12/15/2021 - At this time the issue that impacted access to the Deep Freeze Cloud and Faronics Deploy platforms is resolved. The underlying cause for this issue was a disruption in the...