Updated: 7:59 AM 9/12/2022 - Our operations team informs us that the issue is resolved and regular access to the platform has been restored. Our Support team has been aware of issues that customers ar...
To allow our staff to spend time with family and friends the support department will be closing early on December 24th and will be closed on December 31st. We wish our customers a happy and safe holi...
Update - 3:38pm (Pacific Time) - September 28, 2022 Developers have published updates of the on-premise versions of Faronics Anti-Virus to production. Regardless of if you are currently having issu...
The digital signatures that we place on some of the older versions of the Deep Freeze Mac product will expire on April 6th, 2022. This will result in some of the older installers no longer being seen ...
Faronics is happy to announce the availability of Faronics Antivirus 4.35 for our customers running the software through Faronics Core and the Deep Freeze Enterprise Console. This update incorporate...
On August 30th we were made aware of a set of customer machines running Faronics Deploy that experienced a condition where all the applications that the program can potentially manage were being insta...
Update: Our developers have informed us that they are working on implementing fixes to address the issue preventing access to the Deep Freeze Cloud. Most customers should be seeing the issue resolved ...
Some Deep Freeze customers have recently reported an issue with installing Windows Updates on Windows computers that have the Windows Update Caching feature enabled. Our team is looking into the issue...
Update 7-05-2022 - Our development team has informed us that the root cause of the issue has been identified and a fix has been put in place to address the issue that would cause this to occur. Updat...
The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...