The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...
Faronics is pleased to announce the availability of Deep Freeze Mac 7.30. This release includes support for the recent release of Big Sur, and for the new Apple Silicon hardware. This update can be do...
Faronics is pleased to announce the release of Deep Freeze 8.62. This release addresses a number of issues including; Deep Freeze workstation installer blocks installation when Windows Update system h...
Faronics is aware of reports from some customers indicating that they are seeing an expiry notification on iOS devices managed by Deep Freeze Cloud MDM. This can be seen in the device settings as show...
Update (July 28, 2021) - Our developers have released the updated build of our Antivirus for On-Premise customers earlier today. If you require assistance in updating to the latest release please reac...
The Faronics Support team would like to wish all our customers a happy holiday season. The support team will be closed from December 24th @ 11:00 am Pacific Time and on December 25th. Staff will be ba...
We have had a number of customers contacting us asking if Deep Freeze is compatible with the latest Apple Silicon based hardware. The answer is yes, provided that you are using the latest release of t...
Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the servic...
Faronics is currently aware of and investigating issues being reported with updating systems running macOS to version 11.3. The issue appears to be triggered when client systems are updated using the ...
Faronics is aware of an issue impacting customers who are trying to enroll Android devices into the Faronics MDM platform. Our developers are working on resolving this issue and we will post an update...