The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...
Happy to announce that Deep Freeze Mac v7.4 supports Monterey and is now available on both Cloud and On-Premise. The on-prem version will require a new license key. Customers with valid maintenance ca...
Update: 4:10 PM 12/15/2021 - At this time the issue that impacted access to the Deep Freeze Cloud and Faronics Deploy platforms is resolved. The underlying cause for this issue was a disruption in the...
On Monday, Nov 1st, Faronics was made aware of some issues where Deep Freeze Cloud customers running the Deep Freeze product were not booting up properly. Investigation and Findings Initially, the iss...
Updated - September 24, 2021 11:55AM (PST) - This issue has been resolved and activation requests are now processing. We are currently aware of customers reporting issues with activating Deep Freeze o...
Update: Our Developers have implemented fixes for this issue - if you are still running into these errors please contact us via email to support@faronics.com and we will get a support ticket open to t...
Faronics is pleased to announce the availability of Deep Freeze Mac 7.30. This release includes support for the recent release of Big Sur, and for the new Apple Silicon hardware. This update can be do...
Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the servic...
Update (July 28, 2021) - Our developers have released the updated build of our Antivirus for On-Premise customers earlier today. If you require assistance in updating to the latest release please reac...
We have had a number of customers contacting us asking if Deep Freeze is compatible with the latest Apple Silicon based hardware. The answer is yes, provided that you are using the latest release of t...