Updated - September 24, 2021 11:55AM (PST) - This issue has been resolved and activation requests are now processing. We are currently aware of customers reporting issues with activating Deep Freeze o...
Update: Our Developers have implemented fixes for this issue - if you are still running into these errors please contact us via email to support@faronics.com and we will get a support ticket open to t...
On Monday, Nov 1st, Faronics was made aware of some issues where Deep Freeze Cloud customers running the Deep Freeze product were not booting up properly. Investigation and Findings Initially, the iss...
The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...
Faronics is pleased to announce the availability of Deep Freeze Mac 7.30. This release includes support for the recent release of Big Sur, and for the new Apple Silicon hardware. This update can be do...
Update (July 28, 2021) - Our developers have released the updated build of our Antivirus for On-Premise customers earlier today. If you require assistance in updating to the latest release please reac...
Faronics is aware of reports from some customers indicating that they are seeing an expiry notification on iOS devices managed by Deep Freeze Cloud MDM. This can be seen in the device settings as show...
The Faronics Support team would like to wish all our customers a happy holiday season. The support team will be closed from December 24th @ 11:00 am Pacific Time and on December 25th. Staff will be ba...
Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the servic...
We have had a number of customers contacting us asking if Deep Freeze is compatible with the latest Apple Silicon based hardware. The answer is yes, provided that you are using the latest release of t...