Update: 4:10 PM 12/15/2021 - At this time the issue that impacted access to the Deep Freeze Cloud and Faronics Deploy platforms is resolved. The underlying cause for this issue was a disruption in the...
The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer sy...
On Monday, Nov 1st, Faronics was made aware of some issues where Deep Freeze Cloud customers running the Deep Freeze product were not booting up properly. Investigation and Findings Initially, the iss...
On December 9th, 2021 a CVE was published that details a severe vulnerability in the Log4j framework. This vulnerability allows 3rd parties to run code on impacted devices allowing them to potentially...
Updated - September 24, 2021 11:55AM (PST) - This issue has been resolved and activation requests are now processing. We are currently aware of customers reporting issues with activating Deep Freeze o...
Faronics is pleased to announce the availability of Deep Freeze Mac 7.30. This release includes support for the recent release of Big Sur, and for the new Apple Silicon hardware. This update can be do...
Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the servic...
Update (July 28, 2021) - Our developers have released the updated build of our Antivirus for On-Premise customers earlier today. If you require assistance in updating to the latest release please reac...
Faronics is aware of reports from some customers indicating that they are seeing an expiry notification on iOS devices managed by Deep Freeze Cloud MDM. This can be seen in the device settings as show...
Happy to inform you that we've released version 9.0 of Faronics Insight. This version includes: UI Refresh for major Insight components on Windows and Mac. (Teacher Console, Tech Console, Test Builder...