We have had a number of customers contacting us asking if Deep Freeze is compatible with the latest Apple Silicon based hardware. The answer is yes, provided that you are using the latest release of t...
Faronics is currently aware of and investigating issues being reported with updating systems running macOS to version 11.3. The issue appears to be triggered when client systems are updated using the ...
Faronics is aware of an issue impacting customers who are trying to enroll Android devices into the Faronics MDM platform. Our developers are working on resolving this issue and we will post an update...
Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the servic...
Faronics is happy to announce that we have released an updated version of Deep Freeze - version 8.61. In addition to many important fixes, customers can expect the following improvements: Feature Upda...
Recently Faronics Anti-Virus accidentally flagged the Deep Freeze service causing the product to become unresponsive. While this issue has now been addressed in the latest definitions we have added ex...
We've just released a new version of Insight that incorporates the following enhancements. Mac Updates Added support for macOS 10.15 (Catalina). Apple added additional system security requirements in...
Faronics is aware of issues with installing the latest release of Deep Freeze on systems running Windows 10 2004 (OS Build 19041) This issue generally presents as an error indicating that the Deep Fre...
Update - Our developers have confirmed that this issue is related to systems that did not have the latest security and critical updates installed to support updated changes to how drivers are now sign...
The Faronics Support team want to wish all our users a happy new year! For your reference the support department will be closed for January 1st, 2020, and we will closing early on December 31, 2019 in...