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Service Notifications

  • Deep Freeze - Product Activation delays.

    Due to some network changes we have had to update a number of our DNS records, and one of the services that is impacted by this change is our ability to automatically activate Deep Freeze online. This...

  • Network broadcasting issue with Deep Freeze Enterprise 7.7 in LAN mode.

    The Faronics support team is currently tracking an issue that can result in a Deep Freeze Enterprise deployment generating a higher than expected level of traffic on a network, impacting the performan...

  • Helpdesk offline - Saturday March 23rd.

    We will be performing some routine maintenance on our helpdesk this weekend. As a result the helpdesk will be down for about 30min starting at  9:00pm Saturday March 23rd. During this time out Knowled...

  • Deep Freeze Mac 5.7 Now Available

    Deep Freeze Mac 5.7 is now available for download from the Faronics site and Faronics Labs for our licensed users.  Here are the enhancements that you can expect in this release: Execute a desired scr...

  • Problems Starting Core Console after installing .NET update KB2840628

    We have been informed that some of our customers have been having issues with the Core Server and Core Console not functioning after installing a set of recent patches to the .NET Framework. These pat...

  • Faronics Core 3.71 Released

    Faronics Core 3.71 is now available from all the usual locations. This is a maintenance release which resolved following issues: 7150   Resolved an issue where the task on Faronics Core failed with th...

  • WINSelect 7.5 Released

    Greetings,   We have released a updated version of WINSelect to the public, this update contains a number of bugfixes and adds support for Windows 8, Office 2010 and 2013 and updates support for IE an...

  • Faronics Labs Back Online - Deep Freeze 7.6 License Keys Issued

    Faronics Labs is back online and we have resolved the issue that was holding up the generation of the license keys for Deep Freeze 7.6. All customers with valid maintenance should now be able to view ...

  • Deep Freeze 7.6 release & License Keys

    As some of you know we have released Deep Freeze 7.6 however due to a internal issue there are some license keys that are not getting updated for some of our customers. We are in the process of resolv...

  • Deep Freeze 7.61 Released

    Deep Freeze 7.61 is now available from all the usual locations.   This is a bug fix release that resolves several bugs. Support for BitLocker - previous verisons of Deep Freeze would BSOD when install...