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Service Notifications

  • Support for Windows 8.1

    A few folks have contacted us asking about the status of Windows 8.1 in Deep Freeze Below is a list of the issues that we have found at this point during testing: The installation of Deep Freeze does ...

  • Deep Freeze 7.71 released.

    Faronics is happy to announce the release of Deep Freeze 7.71. This is a point release to address a number of serious issues that were reported in the 7.70 release listed below:   7500 Resolved an iss...

  • Data Igloo 2.0 Released

    Data Igloo 2.0 is now available from all the usual locations. This version adds the ability to configure Data Igloo on multiple computers using command line!  Here is what you can expect in this relea...

  • Faronics office offline at 1:00pm Pacific Time

    Due to some network maintenance the Faronics Office will be shutting down at 1pm Friday June 21st.   We expect that the maintenance will be completed sometime on Sunday and that the office will be bac...

  • Deep Freeze - Product Activation delays.

    Due to some network changes we have had to update a number of our DNS records, and one of the services that is impacted by this change is our ability to automatically activate Deep Freeze online. This...

  • Network broadcasting issue with Deep Freeze Enterprise 7.7 in LAN mode.

    The Faronics support team is currently tracking an issue that can result in a Deep Freeze Enterprise deployment generating a higher than expected level of traffic on a network, impacting the performan...

  • Helpdesk offline - Saturday March 23rd.

    We will be performing some routine maintenance on our helpdesk this weekend. As a result the helpdesk will be down for about 30min starting at  9:00pm Saturday March 23rd. During this time out Knowled...

  • Deep Freeze Mac 5.7 Now Available

    Deep Freeze Mac 5.7 is now available for download from the Faronics site and Faronics Labs for our licensed users.  Here are the enhancements that you can expect in this release: Execute a desired scr...

  • Problems Starting Core Console after installing .NET update KB2840628

    We have been informed that some of our customers have been having issues with the Core Server and Core Console not functioning after installing a set of recent patches to the .NET Framework. These pat...

  • Faronics Core 3.71 Released

    Faronics Core 3.71 is now available from all the usual locations. This is a maintenance release which resolved following issues: 7150   Resolved an issue where the task on Faronics Core failed with th...