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Service Notifications

  • Faronics Support Team Closed - January 1st 2014

    The Faronics Support team will be closed on January 1st 2014 in observence of New Years Day.   The team will be back online on the 2nd of January and avaliable to assist customers at that time....

  • Faronics Insight 7,7,4 Now available.

    Insight 7.7.4 is now available from Faronics Labs for download. This version includes the following enhancements: Support for Windows 8.1 tablets with touchscreen interface (supports Blank Screen, Lim...

  • Deep Freeze 7.72 Released

    Deep Freeze 7.72 is now available for download from Faronics Labs and faronics.com   This version resolves 15 customer issues for a total of 22 bug fixes. For detailed release notes, visit: http://www...

  • Issues regarding product activation.

    We are currently experiencing some issues with the servers that handle our product activation and as such we cannot process product activations automatically, or manually at this time.   The team that...

  • Activation problems resolved.

    Our IT team has been able to resolve the issues that where preventing activation of Deep Freeze.   Customers should now be able to activate products online without problem.   Thanks for your patience ...

  • Support for Windows 8.1

    A few folks have contacted us asking about the status of Windows 8.1 in Deep Freeze Below is a list of the issues that we have found at this point during testing: The installation of Deep Freeze does ...

  • Deep Freeze 7.71 released.

    Faronics is happy to announce the release of Deep Freeze 7.71. This is a point release to address a number of serious issues that were reported in the 7.70 release listed below:   7500 Resolved an iss...

  • Data Igloo 2.0 Released

    Data Igloo 2.0 is now available from all the usual locations. This version adds the ability to configure Data Igloo on multiple computers using command line!  Here is what you can expect in this relea...

  • Faronics office offline at 1:00pm Pacific Time

    Due to some network maintenance the Faronics Office will be shutting down at 1pm Friday June 21st.   We expect that the maintenance will be completed sometime on Sunday and that the office will be bac...

  • Deep Freeze - Product Activation delays.

    Due to some network changes we have had to update a number of our DNS records, and one of the services that is impacted by this change is our ability to automatically activate Deep Freeze online. This...