Start a conversation

Service Notifications

  • Deep Freeze Cloud - Service Issues - September 25, 2018 - Resolved

    UPDATE ; 11:18am Pacific Time Our team has identified and resolved the issue that was causing issues with accessing the Deep Freeze Cloud Service, customers should now be able to access the platform. ...

  • Update on Deep Freeze Mac and support for APFS

    As our macOS users are aware Apple introduced a new file system with the release of macOS High Sierra and made it the default file system for several types of systems during the upgrade process. This ...

  • Deep Freeze 8.54 released.

    Faronics is happy to announce the general availability of Deep Freeze Enterprise 8.54. This is a point release that incorporates a number of fixes for customer reported issues including; An incorrectl...

  • Deep Freeze Mac for APFS - Beta 2 release.

    For our customers who are currently testing the APFS Beta for Deep Freeze Mac we have posted a updated version of the beta that will expire on October 31 ,2018 as well as providing support for macOS M...

  • Deep Freeze 7.0 released, providing APFS support.

    Faronics is happy to announce the release of Deep Freeze Mac 7.0. This release is a major update that incorporates support for systems running macOS that are using the APFS file system. As the 7.0 rel...

  • Activation Issues with Deep Freeze Enterprise v8.54

    We are currently investigating an issue where an online activation attempt from the Enterprise Console v8.54 is failing and providing an erroneous message.  If any machines need immediate activation, ...

  • Deep Freeze Enterprise 8.52

    Earlier today Deep Freeze Enterprise 8.52 was released to our customer base, however shortly after release an issue was exposed regarding the digital certificates used in the build. At this time we ha...

  • Support for Spring Creators Update

    Faronics has been testing Deep Freeze and our other products against the Insiders builds of Windows as they are being released. At this time we don’t have any specific issues with the Insiders builds ...

  • Product Activation Servers - Maintenance @ 2:00PM Pacific Time, Tuesday May 22, 2018

    UPDATE: Activation servers are now all online and functioning properly. Our product activation servers will be undergoing maintenance this afternoon (Tuesday May 22, 2018) at 2:00pm Pacific Time. Duri...

  • Deep Freeze 8.53 & Deep Freeze Mac 6.21 released.

    Faronics is pleased to announce the release of two updated versions of Deep Freeze. Deep Freeze 8.53 has been released to the public, this build has a number of bugfixes and other features included wi...