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Service Notifications

  • Deep Freeze Server Standard 8.55 Released

    Faronics is happy to announce the release of Deep Freeze Server Standard 8.55. This release adds official support for the latest editions of Windows server. Updates can be downloaded from the Faronics...

  • Problems with downloading installers from Deep Freeze Cloud

    ** UPDATE 10:07AM Pacific Time January 17, 2019 ** We have pushed a updated cloud agent installer to the service to address this download, some customers running Windows 7 that are not running the mos...

  • Deep Freeze Cloud and Deep Freeze Standard updated to 8.55

    Faronics is pleased to announce updated versions of Deep Freeze Standard (8.55) have been released, this build will address the activation message that some of our customers are seeing on client machi...

  • Issues creating Apple Push Certificates in Deep Freeze MDM

    Update - This issue has since been resolved and the ability to add new push certificates is restored. Our developers are currently aware of an issue with creating the push certificates for Apple devic...

  • Deep Freeze Mac 7.01 Released

    Faronics is happy to announce the release of Deep Freeze Mac 7.01. This release now provides support for configuring and controlling Deep Freeze via command line controls. Customers can download the u...

  • Faronics Support Hours - New years.

    Faronics offices will be closing early on December 31, 2018, and will be closed on the 1st in recognition of New Years day. We hope that all our customers have a happy new years and we look forward to...

  • Problems with WINSelect and Google Chrome

    We have been recently informed of some issues with WINSelect and Google Chrome that prevents Google Chrome from functioning properly once WINSelect is installed. We are investigating the issue and dev...

  • Update on Deep Freeze Mac and support for APFS

    As our macOS users are aware Apple introduced a new file system with the release of macOS High Sierra and made it the default file system for several types of systems during the upgrade process. This ...

  • Deep Freeze Cloud - Service Issues - September 25, 2018 - Resolved

    UPDATE ; 11:18am Pacific Time Our team has identified and resolved the issue that was causing issues with accessing the Deep Freeze Cloud Service, customers should now be able to access the platform. ...

  • Issues enrolling iOS devices into Deep Freeze Cloud - Resolved

    Update: 9:54pm Pacific Time Tuesday July 31, the issue has been resolved and users should now be able to enroll devices without issue. If you are still having problems please contact the support team ...