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Service Notifications

  • Happy Holidays!

    The Faronics Support team wants to take this opportunity to wish all our customers a happy holiday season. Our offices will be closed on December 25th for the Christmas Day Holiday, we will return to ...

  • Issues with Online Activation

    We are currently experiencing issues with some internal systems that handle product activation for our Deep Freeze product. Our team is working on resolving these issues but for the time being you may...

  • Faronics Offices - Reduced Staff & Early Close

    The Faronics offices will be running reduced staff on July 1st in recognition of the Canada Day holiday, and on July 3rd will be closing by 4:00pm Pacific Time in recognition of Independence Day in th...

  • Windows 10 and Deep Freeze

    As the release of Windows 10 draws near we want to provide updates on the status of the compatibility of the products with the updated operating system. As Microsoft has not provide the release build ...

  • Faronics Software & Windows 10

    We have had a number of people asking us about our plans for supporting Windows 10 when it’s released, mainly concerned that we will have a version that will support Windows 10 in time for the launch ...

  • Issues with boot repair options showing at startup.

    Faronics has been made aware of some issues regarding Windows systems displaying recovery options during the system boot process after Deep Freeze is installed. This appears to be related to recent ch...

  • Update on Windows 10 Support for Faronics Products

    Greetings, Our developers are still working on getting the final little bits in place to support Windows 10 with Deep Freeze and we will hopefully have a version release shortly that will provide offi...

  • Status of Windows 10 Support for Faronics Products

    We have posted a updated KB that contains the information regarding the updated support status for Faronics Products and Windows 10. The document can be found here; http://faronics.kayako.com/Knowledg...

  • Deep Freeze Enterprise 8.3 Released with Windows 10 Support

    Faronics is pleased to announce the release of Deep Freeze Enterprise 8.3. This is a updated version of Deep Freeze that provides support for Windows 10 and addresses a couple of issues that where int...

  • Faronics Insight 7.81 (Build 2331 With Windows 10 Support) Released

    Faronics is happy to announce the release of Insight 7.81. This update is now available for our licensed customers through our Faronics Labs portal.   This release is primarily to add support for Wind...