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Service Notifications

  • Deep Freeze 8.5 Upgrades from older versions.

    We have been made aware of a few instances where customers upgrading from older versions of Deep Freeze to the 8.5 release of the software can run into issues with the client system. These behaviours ...

  • Deep Freeze Standard 8.37 released.

    Faronics is pleased to announce the availability of Deep Freeze Standard 8.37. This update resolves a number of smaller issues and provides for full compatibility with the Anniversary edition of Windo...

  • Faronics Antivirus 4.12 released.

    Faronics Antivirus 4.12 has been released and is now available for download from Faronics Labs and through the Deep Freeze Cloud. This version of Faronics Antivirus resolves an issue that can result i...

  • Deep Freeze Mac 6.12 Released

    Faronics is happy to announce the release of Deep Freeze Mac 6.12. This updated version fixes an issue where the Deep Freeze Remote application was unable to work with Apple Remote Desktop. The update...

  • Updated product releases - March 2017

    Faronics is happy to announce the release of a few updated versions of our products. Deep Freeze 8.37 has been released to address the issues reported in the 8.36 release. This version is a recommende...

  • Advisory Regarding Deep Freeze 8.36

    Update: Faronics has released a 8.37 build of Deep Freeze Enterprise that resolves the issues outlined below. We recommend that any customer who has 8.36 installed upgrade to the 8.37 release to avoid...

  • Faronics Activation Servers - Investigating issues with online activations.

    Update : 8:52AM Pacific Time - The activation servers are back online and processing requests. If you continue to have issues please reach out and let the support team know. Our team is currently inve...

  • Deep Freeze Cloud - Problems accessing the site.

    UPDATE 12:14pm Thursday November 10th  The issues affecting access to the Deep Freeze Cloud services have been resolved. We are continuing to monitor the service for any other issues but if you have a...

  • Deep Freeze Cloud - Updates to services

    Faronics is happy to announce a number of updates to the Deep Freeze Cloud services that we rolled out over the last few days; An updated build of WINSelect that addresses some issues reported with th...

  • Activation Server - Monday November 21

    UPDATE: 9:27AM Pacific Time - Our team has identified and corrected the issue and activation requests should now be processing. If you are still having issues please let us know by reaching out to sup...