Deep Freeze

This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.

• Configuring Trend Micro Business Security to update during Deep Freeze Maintenance

  Overview This document will detail the recommended practice for configuring a 3rd party antivirus solution to update properly when Deep Freeze is protecting a workstation. Introduction Deep Freeze pro...

• Deep Freeze and workstations running Windows 8 in a dual boot configuration.

  Overview When running Windows 8 users who have configured the operating system to be protected by Deep  Freeze may find that the operating system will not allow them to boot an operating system other ...

• How do I move a PST or OST file in Microsoft Outlook to a thawed volume.

  Overview This document details the steps to move a Microsoft Outlook data file to a thawed location so that users email can be retained on a frozen workstation. Please note that if the entire user pro...

• How can I integrate Deep Freeze with Microsoft SCCM

  Overview The whitepaper attached to this KB article details how to configure SCCM and Deep Freeze Enterprise to work in conjunction with each other. The document details: Creating Collections in SCCM ...

• How to resolve problems redirecting user profiles in Windows 8.1 when OneDrive is enabled.

  Overview This document provides solutions and recommendations for redirecting Microsoft account user profile with OneDrive on Windows 8.1 using Faronics Data Igloo 2.1.   Introduction Windows 8.1 make...

• Retaining Data For Windows 8 Metro Apps on Frozen systems

  This document describes the procedure of configuring the Deep Freeze workstation for retaining Windows 8 Metro Apps (Windows Store Apps) data and their configuration using Faronics Data Igloo. Introdu...

• Deep Freeze behavior when installed on Remote Desktop Server

  Overview When installing Deep Freeze on a system that hosts multiple users there are a few considerations to keep in mind. This document will outline the information that system administrators need to...

• Using PowerShell with Deep Freeze Custom Actions

  Overview This document details the process of creating a Custom Action in Deep Freeze Enterprise Console using Windows PowerShell scripting technology Introduction A Deep Freeze Action File is an XML ...

• Troubleshooting the Deep Freeze Custom Actions – Push & Install MSI and Remote Execute

  Overview The Push & Install MSI function and the Remote Execute function of the Deep Freeze console make use of 3rd party tool provided by Microsoft to perform remote commands on the workstations. Thi...

• Computers running Deep Freeze loose connection to, or fall off, the domain with an error that the Trust Relationship between the domain controller and the workstation has failed.

  Summary In some cases, workstations running Deep Freeze may lose connection to the domain and be unable to logon until re-joined to the domain.  Background When computers are configured to use Active ...