Deep Freeze

This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.

• What applications and hardware are compatible with Deep Freeze

  Deep Freeze is compatible with nearly all hardware and software available on the market today. The product is tested extensively to ensure that no issues are found during day-to-day use. A list of kno...

• What is the Customization Code and why is it important?

  The Customization Code is a unique key provided by the customer. It makes every installation of the software unique and prevents a rogue user from taking control of the workstations running Deep Freez...

• I installed Deep Freeze and forgot my password; can you give me a password to turn Deep Freeze off?

  There are no backdoor passwords to Deep Freeze. Faronics cannot recover lost, forgotten, changed, or otherwise misplaced passwords or Customization Codes. For Deep Freeze Enterprise: Using our unique ...

• How do I uninstall Deep Freeze?

  Deep Freeze must be disabled before uninstalling it. To disable Deep Freeze: Hold down the shift key and double-click the Deep Freeze icon. Alternatively, you can press CTRL+ALT+SHIFT+F6.  Enter your ...

• How do I enable or disable Deep Freeze?

  One or more methods can be employed to enable/disable (Freeze/Thaw) Deep Freeze depending on the version being used. A) Locally at the workstation (Deep Freeze Standard and Enterprise): The following ...

• How do I upgrade from the evaluation version of Deep Freeze to the licensed version?

  The process varies depending on what edition of Deep Freeze is installed. Deep Freeze Standard: Enter a valid License Key into the Status tab: Press CTRL-ALT-SHIFT-F6 to open the login window. Enter y...

• Can I manage Deep Freeze from Faronics Core?

  Faronics Core 3.2 or higher allows you to manage Deep Freeze Enterprise 7.0 or higher on remote workstations. By using Faronics Core, you will be able to perform key Deep Freeze functionality such as ...