This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.
Problem: On some workstations running Windows 8 settings are changed, and retained on a frozen computer. Issue: Windows 8 introduced the ability for a user to sync portions of their user profiles to...
Overview In some cases workstations running Deep Freeze and Windows 8 may show a status of Healthy (At Risk) in the disk manager on Dynamic Disks. Details This is a cosmetic issue that occurs when D...
Symptoms: When running the Deep Freeze Enterprise Console one of the following occurs: The user interface is sluggish and slow to respond. The tasks executed against workstations take a long time to c...
There is an issue where the Host Scan portion of the Cisco AnyConnect VPN client will incorrectly detect a copy of Faronics Antivirus installed on a client workstation if Deep Freeze is installed. Thi...
Symptoms When trying to install Deep Freeze on Windows 8, you receive a “Windows protected your PC” message. Problem You have downloaded Deep Freeze beta and before installation, you receive a message...
Faronics recommends a few configuration steps to ensure that workstations can be fully protected by Deep Freeze including: Removing any restore points from the operating system prior to installing Dee...
Symptoms Running a command line tool, recimg.exe, to configure a custom recovery image for Windows to use when you refresh your computer, an error code 0x80070001 appears in the middle of creating a s...
This specific error indicates that the software installing Deep Freeze has had a problem with writing the configuration file to the hard disk. This can occur in a number of instances: Antivirus protec...
Deep Freeze version 7.6 and higher now includes a component that will require activation of the product either online or through the telephone. When performing an activation the following information ...
Symptoms On Apple workstations running Microsoft Windows through Boot Camp the Storage Space / ThawSpaces may not mount on the system in a timely manner. Problem During an update to the Boot Camp driv...