This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.
UPDATE As of Deep Freeze 8.70 support for Fast Startup and hibernation states is now available in the software. Customers will need to update to the 8.70 release to be able to take advantage of this f...
When installing Deep Freeze on a workstations partitions that have been marked to be thawed will not be thawed when the partition is formatted with the exFAT file system. Deep Freeze currently does no...
Overview In some cases workstations running Deep Freeze and Windows 8 may show a status of Healthy (At Risk) in the disk manager on Dynamic Disks. Details This is a cosmetic issue that occurs when D...
Symptoms: When running the Deep Freeze Enterprise Console one of the following occurs: The user interface is sluggish and slow to respond. The tasks executed against workstations take a long time to c...
There is an issue where the Host Scan portion of the Cisco AnyConnect VPN client will incorrectly detect a copy of Faronics Antivirus installed on a client workstation if Deep Freeze is installed. Thi...
Deep Freeze version 7.6 and higher now includes a component that will require activation of the product either online or through the telephone. When performing an activation the following information ...
This specific error indicates that the software installing Deep Freeze has had a problem with writing the configuration file to the hard disk. This can occur in a number of instances: Antivirus protec...
Symptoms Running a command line tool, recimg.exe, to configure a custom recovery image for Windows to use when you refresh your computer, an error code 0x80070001 appears in the middle of creating a s...
Faronics recommends a few configuration steps to ensure that workstations can be fully protected by Deep Freeze including: Removing any restore points from the operating system prior to installing Dee...
Symptoms When trying to install Deep Freeze on Windows 8, you receive a “Windows protected your PC” message. Problem You have downloaded Deep Freeze beta and before installation, you receive a message...