Deep Freeze

This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.

• Computers running Deep Freeze loose connection to, or fall off, the domain with an error that the Trust Relationship between the domain controller and the workstation has failed.

  Summary In some cases, workstations running Deep Freeze may lose connection to the domain and be unable to logon until re-joined to the domain.  Background When computers are configured to use Active ...

• How does Deep Freeze Interact with Windows License Activation.

  There are a few different types of Windows Licenses, most require activation once and baring any major problems with the computer will continue to function indefinitely. KMS activation however will co...

• Installing or uninstalled Faronics Products fails with message Error 2738: Could not access VBS Script runtime for custom action.

  Cause There are few reasons why this message could appear:  Workstation had an antivirus program installed on machine and after uninstalling it, components are left behind preventing VBScripts from ru...

• Retaining Application Data with Data Igloo

  Overview One of the programs, which might require to save its data in Frozen state across reboots is the Anti-Virus software, which is installed on most of the computers nowadays. In this case the use...

• Why do machines where Deep Freeze manages the Windows Update process not show an accurate status for what updates have been downloaded and installed in the Update history?

  Deep Freeze versions 7.5 and higher manage Windows Updates outside of the Windows Update applet that is shown in the control panel, and as such updates downloaded and installed by the Deep Freeze soft...

• How to retain the Enterprise Console and Configuration Administrator settings and Data

  Overview This document details how to configure a machine running Deep Freeze Enterprise to retain the data generated by the admin tools used by Deep Freeze. Backgrounds In some cases the sysadmin mig...

• Using Ninite to update 3rd party products with Deep Freeze

  Overview This document details best practices of using NiNitePro software with Deep Freeze Enterprise Console. Background Ninite is a software that lets users automatically install popular application...

• Retaining Insight Data on Frozen system using Data Igloo

  This document is specific to Insight 9.0 and is maintained here for legacy purposes. Documentation for Insight 11 can be found here;   https://docs.faronics.com/faronics-insight/ Overview  This docume...

• Removing Core Storage Volumes on Macintosh hardware with Fusion Drives

  Apple introduced the concept of CoreStorage volumes in OS X 10.7 (Lion), and currently most hardware shipped by Apple will ship configured with a Core Storage volume enabled. Deep Freeze Mac currently...

• Deep Freeze and Support for Fast Startup

  UPDATE As of Deep Freeze 8.70 support for Fast Startup and hibernation states is now available in the software. Customers will need to update to the 8.70 release to be able to take advantage of this f...