Deep Freeze

This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.

• Why do machines where Deep Freeze manages the Windows Update process not show an accurate status for what updates have been downloaded and installed in the Update history?

  Deep Freeze versions 7.5 and higher manage Windows Updates outside of the Windows Update applet that is shown in the control panel, and as such updates downloaded and installed by the Deep Freeze soft...

• How to retain the Enterprise Console and Configuration Administrator settings and Data

  Overview This document details how to configure a machine running Deep Freeze Enterprise to retain the data generated by the admin tools used by Deep Freeze. Backgrounds In some cases the sysadmin mig...

• Using Ninite to update 3rd party products with Deep Freeze

  Overview This document details best practices of using NiNitePro software with Deep Freeze Enterprise Console. Background Ninite is a software that lets users automatically install popular application...

• Retaining Insight Data on Frozen system using Data Igloo

  This document is specific to Insight 9.0 and is maintained here for legacy purposes. Documentation for Insight 11 can be found here;   https://docs.faronics.com/faronics-insight/ Overview  This docume...

• How can I improve the performance of the Deep Freeze 7.50 and 7.51 Console?

  Symptoms: When running the Deep Freeze Enterprise Console one of the following occurs: The user interface is sluggish and slow to respond. The tasks executed against workstations take a long time to c...

• Cisco AnyConnect VPN Client will not connect with Deep Freeze installed.

  There is an issue where the Host Scan portion of the Cisco AnyConnect VPN client will incorrectly detect a copy of Faronics Antivirus installed on a client workstation if Deep Freeze is installed. Thi...

• Disk manager reports the status of a dynamic drive as "Healthy (At Risk) when Deep Freeze is installed on Windows 8

  Overview In some cases workstations running Deep Freeze and Windows 8 may show a status of Healthy (At Risk) in the disk manager on Dynamic Disks.   Details This is a cosmetic issue that occurs when D...

• Some settings may be retained on a Windows 8 workstation running Deep Freeze

  Problem: On some workstations running Windows 8 settings are changed, and retained on a frozen computer.   Issue: Windows 8 introduced the ability for a user to sync portions of their user profiles to...

• Partition is frozen even when marked thawed if formatted as exFAT.

  When installing Deep Freeze on a workstations partitions that have been marked to be thawed will not be thawed when the partition is formatted with the exFAT file system. Deep Freeze currently does no...

• Deep Freeze and Support for Fast Startup

  UPDATE As of Deep Freeze 8.70 support for Fast Startup and hibernation states is now available in the software. Customers will need to update to the 8.70 release to be able to take advantage of this f...