Deep Freeze

This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.

• Problems accessing the Windows Store after installing Deep Freeze

  ProblemAfter installing Deep Freeze the Windows Store cannot be accessed to download updated applications. CauseAfter installing Deep Freeze the Windows Update service is suppressed to prevent the ins...

• Windows Update Service and Deep Freeze

  In Deep Freeze 8.35 and higher a change in behaviors was introduced to better allow for the control of the Windows Update process on protected machines. Due to this change machines running Deep Freeze...

• Leveraging Microsoft's BgInfo to display Deep Freeze client information

  Overview This document will detail guidelines for configuring Microsoft's BgInfo to display Deep Freeze client information. Introduction Deep Freeze provides administrators with a solution to protect ...

• Speeding up first time logons with Windows 8 / Windows 10

  Overview As customers migrate from Windows 7 to Windows 8 and Windows 10 they may notice an increase in the time taken for a system to log a user into the computer for the first time. One item that co...

• License Activation in Deep Freeze

  Deep Freeze 8.31 made several enhancements to license activation to curb piracy and over-deployment issues. Moving forward, the workstation must connect either via the local console or directly to the...

• Proxy Server Support in Deep Freeze 8.32

  Overview This document describes the design aspects and usage of Proxy Server configuration in Deep Freeze Enterprise versions 8.32 onwards. 1.   Introduction Starting from version 8.32 Deep Freeze En...

• Enhancements to Groups in Deep Freeze 8.20 Release

  Overview This document describes the design aspects of User Defined Groups filtering enhancement, which was introduced in version 8.20 of Deep Freeze Enterprise Console. Introduction In Deep Freeze Co...

• Configuring Trend Micro Business Security to update during Deep Freeze Maintenance

  Overview This document will detail the recommended practice for configuring a 3rd party antivirus solution to update properly when Deep Freeze is protecting a workstation. Introduction Deep Freeze pro...

• Deep Freeze and workstations running Windows 8 in a dual boot configuration.

  Overview When running Windows 8 users who have configured the operating system to be protected by Deep  Freeze may find that the operating system will not allow them to boot an operating system other ...

• How do I move a PST or OST file in Microsoft Outlook to a thawed volume.

  Overview This document details the steps to move a Microsoft Outlook data file to a thawed location so that users email can be retained on a frozen workstation. Please note that if the entire user pro...