This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.
Customers running Deep Freeze in conjunction with the VMWare Horizon View client may see client machines stop responding to the Horizon View Console when the systems have Deep Freeze installed in the ...
Customers running VMWare Horizon View and Deep Freeze may run into an issue where the client VM's will not show as available in the Horizon View Console. Customers may see an entry similar to the one ...
Problem In some cases, the Deep Freeze Enterprise Console will open minimized and will not be able to be maximized. Issue This was an issue in Deep Freeze 8.32 that was subsequently resolved with an ...
Problem Systems running Deep Freeze and McAffe Endpoint Security or Virus Scan will fail to communicate with the ePolicy Orchestrator server resulting in systems not properly updating virus definition...
Customers looking to update client systems running McAfee Endpoint Security can use the command below during a Batch File task to perform the update on a scheduled basis; C:\Program Files\McAfee\Endpo...
Problem In some cases customers may see workstations stop communicating with the Enterprise Console after upgrading to Deep Freeze 8.53 if they have only the Deep Freeze Seed installed on the client s...
This KB article contains a copy of the Certificate of Networthiness (CoN) for Deep Freeze 8.x....
NOTE: This document was originally published by Sasafrass Software. The URL for the original document is linked below; https://www.sassafras.com/hrl/7.4/tns/tn3704.html The K2 client, KeyAccess, write...
Overview This document will detail the recommended practice for configuring a McAfee Endpoint Security to update properly when Deep Freeze is protecting a workstation. Introduction Deep Freeze provide...
You've been visited by some generous technology elves and now have a new server setup. The process for migrating your existing Deep Freeze Enterprise Console to the new server will depend on what met...