This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.
In some cases, Faronics may request that you configure your computer to produce a full memory dump. In order to do so follow the instructions below; Right-Click on the start menu and select the System...
Problem Customers running the ESEA Anti-Cheat client may receive a message indicating that the product was unable to start on systems running Deep Freeze. This issue can occur when Deep Freeze is inst...
Update This issue was resolved with the release of Deep Freeze 8.62 on December 9, 2020. Faronics recommends that customers update to the latest release to address this specific problem. Updated versi...
Faronics is aware of incompatibility between VIAWare from Kramer Electronics and the Deep Freeze line of products. When Deep Freeze is installed and the user attempts to launch the VIAware product it...
Overview This document will provide details on how Deep Freeze Enterprise interacts with the Windows Update service and will provide suggestions on how best to configure the product to control the upd...
Customers running VMWare Horizon View and Deep Freeze may run into an issue where the client VM's will not show as available in the Horizon View Console. Customers may see an entry similar to the one ...
Problem In some cases, the Deep Freeze Enterprise Console will open minimized and will not be able to be maximized. Issue This was an issue in Deep Freeze 8.32 that was subsequently resolved with an ...
Customers running Deep Freeze in conjunction with the VMWare Horizon View client may see client machines stop responding to the Horizon View Console when the systems have Deep Freeze installed in the ...
Problem Systems running Deep Freeze and McAffe Endpoint Security or Virus Scan will fail to communicate with the ePolicy Orchestrator server resulting in systems not properly updating virus definition...
This KB article contains a copy of the Certificate of Networthiness (CoN) for Deep Freeze 8.x....