In some cases, Faronics may request that you configure your computer to produce a full memory dump. In order to do so follow the instructions below;
Right-Click on the start menu and select the System option.
- In the About window that is shown scroll down and select "Advanced System Settings".
- In the System Properties window click on the Settings button under Startup and Recovery.
- In the Startup and Recovery dialog select the option for a Complete Memory Dump.
- Reboot the computer.