This section of our Knowledgebase collects articles specific to our Deep Freeze Enterprise and Standard products.
Overview This document will provide information on the handling of updates to Microsoft Office on client systems running Deep Freeze. Customers who are not already familiar with the handling of Window...
Overview This document will detail the installation and use of the WIFI Backup script provided at the link below; https://faronics-support.s3.amazonaws.com/wifi-backup-script.zip Background Deep Freez...
As Microsoft has dropped support for Windows to GO with releases of Windows 10 from the 2004 release and onward Deep Freeze no longer supports using Deep Freeze to protect a device running Windows to ...
This document will detail the required exceptions that need to be in place for the operation of the Deep Freeze product on a client system. The way that Deep Freeze interfaces with client systems may ...
In some cases, Faronics may request that you configure your computer to produce a full memory dump. In order to do so follow the instructions below; Right-Click on the start menu and select the System...
Problem Customers running the ESEA Anti-Cheat client may receive a message indicating that the product was unable to start on systems running Deep Freeze. This issue can occur when Deep Freeze is inst...
Update This issue was resolved with the release of Deep Freeze 8.62 on December 9, 2020. Faronics recommends that customers update to the latest release to address this specific problem. Updated versi...
Faronics is aware of incompatibility between VIAWare from Kramer Electronics and the Deep Freeze line of products. When Deep Freeze is installed and the user attempts to launch the VIAware product it...
Overview This document will provide details on how Deep Freeze Enterprise interacts with the Windows Update service and will provide suggestions on how best to configure the product to control the upd...
Problem In some cases, the Deep Freeze Enterprise Console will open minimized and will not be able to be maximized. Issue This was an issue in Deep Freeze 8.32 that was subsequently resolved with an ...