Knowledgebase: Faronics Products > Data Igloo
Redirecting user profiles to the root of a thawed volume may result in incomplete loading of profiles on workstations.
Posted by Adam Zilliax on 07 June 2019 12:01 PM

Problem

In cases where user profiles are redirected to the root of a volume using Data Igloo users may see issues with the client profiles not properly loading during the installation process. This may exhibit as;

  • Desktop wallpapers being missing.
  • Desktop icons being missing.
  • The start menu not showing a full list of installed software.

 

Solution

To address this issue users should redirect user profiles to a folder located within the volume that they are using as a thawed location as opposed to placing the profiles directly in the root of the volume as shown below;

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