General

This section collects documents that are specific to the Deep Freeze Cloud platform in general, or that are applicable to multiple products hosted in the Deep Freeze Cloud.

• What Port numbers and Host-names are used by Deep Freeze Cloud?

  Deep Freeze Cloud makes use of a number of ports and urls for communication between clients and the Cloud Services. In general port 443 must be open to outbound traffic to allow for the Deep Freeze cl...

• Configuring Deep Freeze Cloud for SSO with Google Workspace

  Overview This document will detail the process to configure the Deep Freeze Cloud so that users can log into the Deep Freeze Cloud site using credentials from Azure as an identity provider. Requiremen...

• Configuring Deep Freeze Cloud for SSO with Okta

  Overview This document will detail the process to configure the Deep Freeze Cloud so that users can log into the Deep Freeze Cloud site using credentials from Okta as an identity provider. Requirement...

• Reports of Beyond Trust Privilege Management interfering with Deep Freeze Cloud

  Faronics is aware of reports from our customers that macOS systems running the Beyond Trust Privilege Management application on their client systems. The Beyond Trust Application has provisions that a...

• Configuring Deep Freeze Cloud for SSO using OneLogin

  Overview This document will detail the process to configure the Deep Freeze Cloud so that users can log into the Deep Freeze Cloud site using credentials from OneLogin as an identity provider. Require...

• Configuring Deep Freeze Cloud for SSO with Microsoft Azure

  Overview This document will detail the process to configure the Deep Freeze Cloud so that users can log into the Deep Freeze Cloud site using credentials from Azure as an identity provider. Requiremen...

• Migrating Images between servers in the Faronics Deep Freeze Cloud Imaging Solution

  Overview This document will detail the process of moving images from one system running the Faronics Imaging Server to another system for purposes of migration from one server to another. Note that th...

• Setting system-level proxy settings for Faronics Products.

  In customer environments that use a proxy server to control internet access, it may be required that the systems be configured with the network proxy settings at a system level.  This can be done by f...

• The use of Virtualization software or Sandbox Technologies in Antivirus / AntiMalware packages may result in unknown (rouge) machines reporting into the Deep Freeze Cloud or Faronics Deploy Console.

  As Antivirus and AntiMalware production evolves security vendors are implementing features that allow the software to be run in isolation before running on a live system to ensure that they can proper...

• Windows 10 workstations showing up Multiple times in Deep Freeze Cloud Console

  Problem: Seeing Windows 10 workstations (specifically Laptops or Tablets or Desktops with Wireless cards) showing up multiple times in the Deep Freeze Cloud Console each with different MAC Addresses. ...