Faronics Core

Faronics Core is a management tool that makes it easy to centrally control your endpoints.

• Core Server will not start after installing Windows Updates

  Overview The installation of Microsoft Update KB2840628 results in the Core Server no longer being able to start. Details The recent Microsoft patch KB2840628 has been identified as causing an issue w...

• How can I backup my certificates in Faronics Core

  Overview The video below will show how to backup the Certificates in Faronics Core. Video...

• How do I use the 'Create LDAP Connection' option within the Faronics Core Console?

  The Faronics Core Console can be used to detect workstations which do not have the Faronics Core Agent installed and are marked as unmanaged. If your management system and your clients are connected t...

• Upgrade of Core Agent Fails when pushed via GPO with a status of "User Canceled Installation"

  When upgrading Faronics Core agent vai GPO you may encounter an error where the installation fails with a status of User Canceled Installation shown in the event logs. This occurs when a password is s...

• What is the limit on the size of the certificate name that we can use when installing Faronics Core?

  As the Faronics Core Server's certificate thumbprint is stores as a property of the Core Agent installer the certificate name that the user can type when he/she generates a new certificate during Faro...

• What ports are required for Faronics Core to operate properly?

  The following ports are used by Faronics Core: 7751 (TCP/UDP) — This port is on the workstation and is used to receive commands from the Faronics Core Server. The Ping command is enabled on this port....

• Why do workstations still show in the old console when I take control of them from a new one?

  The normal sequence of events when a workstation is moved to a new console is as follows; The workstation status on the new console is set to Joining from other console The workstation status on the o...

• I cannot change ownership of a workstation that is running Deep Freeze to point to a new Core Server.

  Release 3.31 of the Faronics Core introduced the Change Ownership action.  This action allows the user of Server A to give away a Workstation it is currently managing to Server B. When the user of Ser...

• I have forgotten my Certificate Password, how can I recover it?

  A lost certificate password cannot be recovered. However if the certifictate is still in the Certificate Store it can be re-exported with a new Certificate Password. To re-export the private key and a...

• Core Console will not start with a error indicating that the Service Broker is not enabled

  Symptom   If a Database has been modified, restored, or moved, the service broker is disabled.  The following error may get logged in the event logs:   [DataStor] ERROR: Exception: Failed to start Ser...