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Latest Updates
Deep Freeze Cloud - Service Issues - September 25, 2018 - Resolved
Posted by Adam Zilliax on 25 September 2018 08:39 AM
UPDATE ; 11:18am Pacific Time

Our team has identified and resolved the issue that was causing issues with accessing the Deep Freeze Cloud Service, customers should now be able to access the platform. If you are stil having issues please contact support@faronics.com and we will be happy to assist further.


We are currently investigating reports of issues with the Deep Freeze Cloud services. Customers
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Deep Freeze Mac for APFS - Beta 2 release.
Posted by Adam Zilliax on 24 September 2018 02:30 PM
For our customers who are currently testing the APFS Beta for Deep Freeze Mac we have posted a updated version of the beta that will expire on October 31 ,2018 as well as providing support for macOS Mojave. 

To signup for the Beta, if you have not already done so, please visit this the following link: http://www.faronics.com/
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Problems with WINSelect and Google Chrome
Posted by Adam Zilliax on 18 September 2018 12:42 PM
We have been recently informed of some issues with WINSelect and Google Chrome that prevents Google Chrome from functioning properly once WINSelect is installed.

We are investigating the issue and development is working on a resolution, once that's in hand we will be pushing this out to affected customers as soon as possible. If you are impacted by this issue please reach out to support@faronics.com and let us know so that we can be sure to
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Deep Freeze cloud - Problems accessing service. UPDATED Sept 6, 2018 @ 9:10AM
Posted by Adam Zilliax on 06 September 2018 09:09 AM
Update: All Service are online and operating normally at this time. If you are having any issues accessing the platform please let us know ASAP.

Our support team has currently been made aware that some of our customers are reporting issues with accessing the Deep Freeze Cloud website. Our operations team is looking into this issue now and we will provide further updates as we get more details.
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Update on Deep Freeze Mac and support for APFS
Posted by Adam Zilliax on 23 August 2018 09:01 AM

As our macOS users are aware Apple introduced a new file system with the release of macOS High Sierra and made it the default file system for several types of systems during the upgrade process. This has caused much difficulty for users of Deep Freeze since Deep Freeze did not support APFS at the time since it is a much different file system than what came before.

We are now nearing a point where we will be releasing a beta version of Deep Freeze Mac that will support APFS file
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