What can we help you with?

 Knowledgebase
Latest Updates
Problems with downloading installers from Deep Freeze Cloud
Posted by Adam Zilliax on 17 January 2019 08:35 AM
** UPDATE 10:07AM Pacific Time January 17, 2019 **

We have pushed a updated cloud agent installer to the service to address this download, some customers running Windows 7 that are not running the most current updates may still see issues downloading. To ensure that this issue is resolved please download the latest updates to Windows on the affected machines.

We have had a couple of reports of customers having issues downloading installers
Read more

Faronics Support Hours - New years.
Posted by Adam Zilliax on 28 December 2018 04:14 PM
Faronics offices will be closing early on December 31, 2018, and will be closed on the 1st in recognition of New Years day.

We hope that all our customers have a happy new years and we look forward to assisting you in 2019!
Read more

Deep Freeze Mac 7.01 Released
Posted by Adam Zilliax on 24 December 2018 08:30 AM
Faronics is happy to announce the release of Deep Freeze Mac 7.01.

This release now provides support for configuring and controlling Deep Freeze via command line controls. Customers can download the updated build through our Faronics Labs portal or through Faronics Customer Center (for our international customers).
Read more

Faronics Support - Closed Dec 25
Posted by Adam Zilliax on 24 December 2018 08:22 AM
Faronics Support team will be closed on December 25th in observance of the Christmas holiday. 

Further we will be running reduced staffing on the 26th as our Vancouver team will be out of the office on this day as well.
Read more

Deep Freeze Server Standard 8.55 Released
Posted by Adam Zilliax on 17 December 2018 09:17 AM
Faronics is happy to announce the release of Deep Freeze Server Standard 8.55.

This release adds official support for the latest editions of Windows server. Updates can be downloaded from the Faronics Website, or from Faronics Labs / Faronics Customer Center.
Read more