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Knowledgebase : Anti Virus
WHAT’S ALL THE FUSS ABOUT? After a 12 year run, Microsoft is discontinuing support for Windows XP [http://windows.microsoft.com/en-IN/windows/end-support-help], and this has a lot of people worried since Windows XP is still a widely deployed operating sy...
Faronics provides toll free technical support via phone at the following numbers; * Telephone (USA/Canada): 1-800-943-6422 x 1 * Telephone (International): +1-604-637-3333 x 1 Support can be reached via email to; * support@faronics.com Additio...
Below is a table outlining the system requirements for Faronics Core for deployments of specific size ranges. CORE CONSOLE SERVER Deployment Size 0 - 500 2000 -5000 10,000 + Processor P4 2.8 GHZ + Core 2 Duo 2.4 + / Core 2 Quad 2.4 + Du...
CAUSE There are few reasons why this message could appear: * Workstation had an antivirus program installed on machine and after uninstalling it, components are left behind preventing VBScripts from running. * Vbscript.dll is not registered p...
OVERVIEW The installation of Microsoft Update KB2840628 results in the Core Server no longer being able to start. DETAILS The recent Microsoft patch KB2840628 has been identified as causing an issue when Faronics Core attempts to access it's d...
OVERVIEW This document describes Deep Freeze compatibility issues in nComputing environments. PROBLEM DESCRIPTION On some models of nComputing devices Faronics Products such as Deep Freeze may not be able to mount ThawSpaces or StorageSpaces when th...
SYMPTOMS On Apple workstations running Microsoft Windows through Boot Camp the Storage Space / ThawSpaces may not mount on the system in a timely manner. PROBLEM During an update to the Boot Camp drivers Apple included some changes to allow workstatio...
Prior to installing Faronics Anti Virus Enterprise, you will need to uninstall any other antivirus programs. Provided below are instructions for removing any conflicting antivirus programs through Windows and through the appropriate program's removal tool...
To find workstations reporting to Faronics Core that do not have a specific product installed a user defined filter will need to be created. * Right click on your user defined group and select _Add/Edit Dynamic Filter_. * In the Dynamic Filter dialo...
Faronics products are designed to be deployed using their own native tools. We do provide a set of options that can push an install to workstations using 3rd party tools. Any tool that can run commands remotely on a workstation is capable of deploying Far...
Faronics Recommends configuring 3rd party antivirus software to update during a maintenance window configured within Deep Freeze so that antivirus updates can be applied to the system periodically. Faronics Antivirus provides the option to allow antivir...
License keys for Faronics Products are specific to the version of the software that is being installed and will only function for the release that they where generated for and any previous release. For example, a license key for Deep Freeze 7.2 will wor...
Faronics Anti-Virus connects to the web using the default HTTP port 80 to the following webservers: _updates.sunbeltsoftware.com_ _ec.sunbeltsoftware.com_ _ne.edgecastcdn.net_
There is currently no standalone or home version of Faronics Anti-Virus.
Faronics Antivirus requires Deep Freeze 7.x or higher to be installed. Workstations running older versions of Deep Freeze must first be updated to the latest version before the Core Agent or the Antivirus Agent can be installed.
At this time Faronics Anti-Virus does not support systems running Mac OS X, but support for this platform is being investigated and may be implemented in a future version.
Faronics Anti-Virus updates virus definitions at least twice a day. In the event of an outbreak or other threat, definition updates may be performed more frequently.
Faronics Core is a management platform designed to provide administrators the ability to control their Faronics products from a single interface. It saves administrators effort and time in deploying Faronics products to thousands of workstations regardles...