Problems with WINSelect and LogMein

Customers using WINSelect to protect client machines may experience issues where the LogMein application cannot start properly while WINSelect is enabled.

This occurs due to the way that the LogMein application elevates privileges on the client machine. Due to the way that WINSelect protects the operating system the operations required for LogMein to function are blocked resulting in a failure of the LogMein application to load.

Customers can use the LogMein application when WINSelect is disabled, customers needing to remotely access systems running WINSelect should ensure that the software is disabled through the Core Console or the Deep Freeze Cloud prior to connecting.