Faronics has been made aware of potential conflicts between the Anti-Tampering controls in the Sentinel One application and mapped user profiles that are redirected to a thawed partition.
This issue requires that;
- Users are running Deep Freeze to freeze the client device.
- User profiles are mapped to a location other than the default users folder on the system.
- The customer has Sentinel One installed on the device.
When the issue occurs customers may see an error indicating that the User Profile Service failed to sign in and that the User Profile cannot be loaded.
In cases where this is happening, Sentinel One has indicated that the anti-tampering functions of their product can be disabled in policy to address this issue.
Adam Zilliax
Comments