This document is specific to Insight 9.0 and is maintained here for legacy purposes. Documentation for Insight 11 can be found here;
Open up the Chrome browser and type the following URL in the navigation box:
In the “chrome://flags” page search for “Enable screen capture support in getUserMedia”. If it is not enabled, click the “enable” link. (This is required for viewing thumbnails of the student. )
If you've made any changes on this page, you will then need to restart Chrome. There will be a “Restart Now” button at the bottom left of the page. Click that button to restart Chrome.