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Issues with Deep Freeze Mac Cloud showing expired in Deep Freeze Cloud


Customers may see issues where the Deep Freeze Cloud product shows as having an expired license in the Deep Freeze Cloud portal and the device may not be able to be protected.


This issue occurs because the DuetActivityScheduler daemon (DSAD) is not properly running a periodic task to update the license on the client device. 


The issue with the DuetActivityScheduler dameon appears to be resolved with the update to macOS 13.4. Customers having issues with the license status on the client devices should update to macOS 13.4 to resolve this issue.

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  1. Adam Zilliax

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  3. Updated