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General News

  • Issues responding to customer emails

    We are currently experiencing issues with being able to respond to customer emails through our ticketing system.  We are working with our vendor to address this issue and will respond as quickly as we...

  • Welcome to the new Faronics Support Portal

    If you are reading this it probably means that our migration to an updated platform for our customer support teams has been completed. We will be working to clear up any backlogged tickets pending res...

  • Faronics Update Services offline this weekend.

    Due to some maintinance work the services that our products use to check for updates will be offline this weekend, you may see errors or odd results when checking for updates from the products but no ...

  • Insight 7.7.2 Released

    Insight 7.7.2 is now available from all the usual locations.   In addition to resolving 90 issues, you can expect to see the following enhancements: Windows 8 support. Ubuntu Linux 12 and 64bit suppor...

  • Welcome to the Faronics Support Portal!

    Over the past few years we have had a number of customers come to us with feedback on our products, and we have used that feedback in the past to drive features into our products and to put new produc...