Knowledgebase : > Deep Freeze
PROBLEM In some cases, customers may experience issues with the installation of Deep Freeze on client machines running the 2004 release of Windows 10. Customers who have successfully installed Deep Freeze may also see problems with freezing the computer ...
Faronics is aware of incompatibility between VIAWare from Kramer Electronics and the Deep Freeze line of products.  When Deep Freeze is installed and the user attempts to launch the VIAware product it will fail to start with error code 0x0000142 displaye...
PROBLEM Customers running the ESEA Anti-Cheat client may receive a message indicating that the product was unable to start on systems running Deep Freeze. This issue can occur when Deep Freeze is installed on the system due to Deep Freeze blocking acces...
This document details changes made to the Deep Freeze Mac install package designed to address changes in Apple Remote Desktop 3.7 Apple with the release of ARD 3.7 has changed the software to run within a sandbox in the operating system. This is somethi...
OVERVIEW This document describes Deep Freeze compatibility issues in nComputing environments. PROBLEM DESCRIPTION On some models of nComputing devices Faronics Products such as Deep Freeze may not be able to mount ThawSpaces or StorageSpaces when th...
SUMMARY: When Automatic Login is enabled for a user, and the user is mapped to user ThawSpace, the OS may create user's home folder. PRODUCT: Deep Freeze Mac 5.7 and earlier versions. DESCRIPTION: If Automatic Login is enabled for a specific user and th...
This specific error indicates that the software installing Deep Freeze has had a problem with writing the configuration file to the hard disk. This can occur in a number of instances: * Antivirus protection is interfering with the installation of t...
This document will detail the communication protocol used in Deep Freeze Enterprise to communicate between client and server when using the Enterprise Console OVERVIEW Deep Freeze Enterprise communicates over an IP network using one of two operatin...
OVERVIEW This document details the process to enable logging in Deep Freeze 7.5 and higher. Logging will provide diagnostic information that can be of use in resolving issues with Deep Freeze. DESCRIPTION At a minimum and depending on the Deep Fre...
OVERVIEW This document details the common Deep Freeze Error Defines and how to read and interpret them. INSTALL / UNINSTALL ERRORS Deep Freeze reports errors through a hexadecimal code that is provided to the user in the event of an error. This hex...
To disable Deep Freeze, please follow these instructions carefully and completely. You will need the following items to proceed * A Windows boot disk, such as a Windows Install DVD/CD. * A USB Data Key * A copy of the Deep Freeze Null Driver, down...
In versions of Deep Freeze prior to 7.21 systems could lock up at boot time if the system was configured with a RAMDisk. This issue was resolved in Deep Freeze 7.21, customers running earlier versions should update to 7.21 or higher to resolve this iss...
Overview In some cases when administrators send the command to removeAllThwspace from a computer running Deep Freeze Mac it is possible for the ThawSpaces to be removed but still remain listed in the DFXControl application. Cause When a user is...
UPDATE FROM THE ENTERPRISE CONSOLE * Prior to moving or decommissioning the original Deep Freeze Enterprise Console open your existing workstation installation file or configuration file (to maintain your configuration settings)and update the Miscell...
OVERVIEW In Deep Freeze Mac, it is possible to enable the "Restart instead of Log Out" switch which will allow the Mac to automatically restart when you log out of your account when Deep Freeze is enabled. However, if the log out delay takes an extended ...