General

This section of the Knowledgebase contains documents related to the general operation of the Faronics Deploy platform.

• What is Faronics Deploy?

  Faronics Deploy is a Software as a Service (SaaS) platformed offered by Faronics that allows administrators to remotely install Applications, perform Windows Updates, perform OS Deployment, as well as...

• What Port numbers and Host-names are used by Faronics Deploy

  Faronics Deploy makes use of a number of ports and URLs for communication between clients and the Cloud. In general port 443 and 8080 must be open to outbound traffic to allow for the Deploy service t...

• How is Faronics Deploy licensed?

  Faronics Deploy is licensed per operating system being managed. If your system is configured for dual boot, or if you have an Apple system running both Windows & macOS, you will need 2 licenses....

• Can I rename a Site in Faronics Deploy?

  To rename an existing site, click on the dropdown with the name of the current Site displayed on the top right corner in Deploy Console, then click on the “edit” icon beside the current site name and ...

• How are groups created in Faronics Deploy?

  To create a Group, click on a Computer name to call out the Actions Toolbar and click on the Group name or the drop-down arrow under the “Change Group” option. Then type the name of the Group you wish...

• How do I add/create a new Site in Faronics Deploy?

  To create a new Site, click on the dropdown with the name of the current Site displayed on top right corner in Deploy Console, then click in the Create New Site text field and enter the desired Site n...

• I want to display the computers under the groups they belong to. How do I do it?

  To view the Computers by their groups, click on the Group column header to call out the Actions Toolbar; then click the Grouped switch to enable the grouped view of the Computers. Alternatively, you c...

• What is a Site in Faronics Deploy

  Sites are independent groups of computers within your organization that are managed by Faronics Deploy. You may create multiple sites for different categories such as physical location (for example, C...

• Can computers in different time zones be managed using Faronics Deploy?

  Yes, the Faronics Deploy console displays the reports and timestamps based on the timezone set in the logged-in user’s profile. On the workstation side Faronics Deploy utilizes the local time on the w...

• What does the cache server do?

  The Faronics Deploy Cache Server is a small utility that can be installed on machines in the local network. This cache server will download product updates and keep local copies of them available so t...