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Knowledgebase : Faronics Core
WHAT’S ALL THE FUSS ABOUT? After a 12 year run, Microsoft is discontinuing support for Windows XP [http://windows.microsoft.com/en-IN/windows/end-support-help], and this has a lot of people worried since Windows XP is still a widely deployed operating sy...
Faronics provides toll free technical support via phone at the following numbers; * Telephone (USA/Canada): 1-800-943-6422 x 1 * Telephone (International): +1-604-637-3333 x 1 Support can be reached via email to; * support@faronics.com Additio...
Below is a table outlining the system requirements for Faronics Core for deployments of specific size ranges. CORE CONSOLE SERVER Deployment Size 0 - 500 2000 -5000 10,000 + Processor P4 2.8 GHZ + Core 2 Duo 2.4 + / Core 2 Quad 2.4 + Du...
CAUSE There are few reasons why this message could appear: * Workstation had an antivirus program installed on machine and after uninstalling it, components are left behind preventing VBScripts from running. * Vbscript.dll is not registered p...
OVERVIEW The installation of Microsoft Update KB2840628 results in the Core Server no longer being able to start. DETAILS The recent Microsoft patch KB2840628 has been identified as causing an issue when Faronics Core attempts to access it's d...
OVERVIEW This document describes Deep Freeze compatibility issues in nComputing environments. PROBLEM DESCRIPTION On some models of nComputing devices Faronics Products such as Deep Freeze may not be able to mount ThawSpaces or StorageSpaces when th...
OVERVEIW The video below will show how to backup the Certificates in Faronics Core. VIDEO
SYMPTOMS On Apple workstations running Microsoft Windows through Boot Camp the Storage Space / ThawSpaces may not mount on the system in a timely manner. PROBLEM During an update to the Boot Camp drivers Apple included some changes to allow workstatio...
The Faronics Core Console can be used to detect workstations which do not have the Faronics Core Agent installed and are marked as unmanaged. If your management system and your clients are connected to a domain, the 'LDAP Connection' option can be use...
OVERVIEW This document will detail the process for rolling up reports from multiple Faronics Core Servers to a single Faronics Core Console. OBJECTIVE This document will detail the process of connecting an existing Faronics Core Console to mul...
When upgrading Faronics Core agent vai GPO you may encounter an error where the installation fails with a status of "User Canceled Installation" shown in the event logs. This occurs when a password is set on the install of the Faronics Core Agent and t...
To find workstations reporting to Faronics Core that do not have a specific product installed a user defined filter will need to be created. * Right click on your user defined group and select _Add/Edit Dynamic Filter_. * In the Dynamic Filter dialo...
Faronics products are designed to be deployed using their own native tools. We do provide a set of options that can push an install to workstations using 3rd party tools. Any tool that can run commands remotely on a workstation is capable of deploying Far...
The following ports are used by Faronics Core: * 7751 (TCP/UDP) -- This port is on the workstation and is used to receive commands from the Faronics Core Server. The Ping command is enabled on this port. * 7752 (TCP/UDP) -- This port is on the Fa...
As the Faronics Core Server's certificate thumbprint is stores as a property of the Core Agent installer the certificate name that the user can type when he/she generates a new certificate during Faronics Core Setup (aka Config Wizard) is limited, as foll...
Release 3.31 of the Faronics Core introduced the Change Ownership action. This action allows the user of Server A to give away a Workstation it is currently managing to Server B. When the user of Server A goes to Change Ownership of the Workstation,...
The normal sequence of events when a workstation is moved to a new console is as follows; * The workstation status on the new console is set to "Joining from other console" * The workstation status on the old console is set to "Left for new conso...
A lost certificate password cannot be recovered. However if the certifictate is still in the Certificate Store it can be re-exported with a new Certificate Password. To re-export the private key and assign a new certificate password to the exported ...
The Express Setup mode of the Core Console installer installs both Core Console and a SQL Express instance as part of the install process. In some cases the SQL installation can fail and not provide a specific error as to why the install has failed. ...
Faronics Core supports the use of Microsoft SQL 2005, 2008, or 2008 R2. If during installation a supported instance of SQL is not found the option to download and install a copy of Microsoft SQL Express is avalalble during installation. Due to limitations...
In most cases Faronics Core can be installed with little effort by systems administrators, however there are some concerns that may need to be addressed in customer environments. Firewalls If a firewall exists between the workstations and the Core Server ...
A Managed workstation is a computer that has the Faronics Core Agent installed and is reporting its status to the Faronics Core database and can be controlled by the Faronics Core Console. A Discovered workstation is a computer that is either detecte...
To properly support Wake on LAN a computer must meet the following requirements: * The network card must be WOL capable. * The power supply for the computer must supply appropriate current to the network card while the computer is in a reduced power...
Faronics Core 3.2 or higher allows you to manage Deep Freeze Enterprise 7.0 or higher on remote workstations. By using Faronics Core, you will be able to perform key Deep Freeze functionality such as installation, uninstallation, and upgrade of Deep...
The Faronics Core Server supports installation of SQL Server 2005 or 2008. for both Express and Full Editions. If a SQL Server Full or Standard Edition is not available, Faronics Core will download and install SQL Express, which is available, free of char...
The Express Setup mode of the Core Console installer installs both Core Console and a SQL Express instance as part of the install process. In some cases the SQL installation can fail and not provide a specific error as to why the install has failed. ...
Faronics Core is a management platform designed to provide administrators the ability to control their Faronics products from a single interface. It saves administrators effort and time in deploying Faronics products to thousands of workstations regardles...