Knowledgebase
Knowledgebase : Faronics Products > Faronics Core
Faronics provides toll free technical support via phone at the
following numbers;
* Telephone (USA/Canada): 1-800-943-6422 x 1
* Telephone (International): +1-604-637-3333 x 1
Support can be reached via email to;
* support@faronics.com
Additio...
Below is a table outlining the system requirements for Faronics Core
for deployments of specific size ranges.
CORE CONSOLE SERVER
Deployment Size
0 - 500
2000 -5000
10,000 +
Processor
P4 2.8 GHZ +
Core 2 Duo 2.4 + / Core 2 Quad 2.4 +
Du...
CAUSE
There are few reasons why this message could appear:
* Workstation had an antivirus program installed on machine and
after uninstalling it, components are left behind preventing VBScripts
from running.
* Vbscript.dll is not registered p...
OVERVIEW
The installation of Microsoft Update KB2840628 results in the Core
Server no longer being able to start.
DETAILS
The recent Microsoft patch KB2840628 has been identified as causing
an issue when Faronics Core attempts to access it's d...
OVERVIEW
This document describes Deep Freeze compatibility issues in nComputing
environments.
PROBLEM DESCRIPTION
On some models of nComputing devices Faronics Products such as Deep
Freeze may not be able to mount ThawSpaces or StorageSpaces when th...
OVERVEIW
The video below will show how to backup the Certificates in Faronics
Core.
VIDEO
SYMPTOMS
On Apple workstations running Microsoft Windows through Boot Camp the
Storage Space / ThawSpaces may not mount on the system in a timely
manner.
PROBLEM
During an update to the Boot Camp drivers Apple included some changes
to allow workstatio...
The Faronics Core Console can be used to detect workstations which do
not have the Faronics Core Agent installed and are marked as
unmanaged.
If your management system and your clients are connected to a domain,
the 'LDAP Connection' option can be use...
OVERVIEW
This document will detail the process for rolling up reports from
multiple Faronics Core Servers to a single Faronics Core Console.
OBJECTIVE
This document will detail the process of connecting an existing
Faronics Core Console to mul...
When upgrading Faronics Core agent vai GPO you may encounter an error
where the installation fails with a status of "User Canceled
Installation" shown in the event logs. This occurs when a password is
set on the install of the Faronics Core Agent and t...
To find workstations reporting to Faronics Core that do not have a
specific product installed a user defined filter will need to be
created.
* Right click on your user defined group and select _Add/Edit
Dynamic Filter_.
* In the Dynamic Filter dialo...
-------------------------
THIS DOCUMENT IS SPECIFIC TO INSIGHT 9.0 AND IS MAINTAINED HERE FOR
LEGACY PURPOSES. DOCUMENTATION FOR INSIGHT 11 CAN BE FOUND HERE;
HTTPS://DOCS.FARONICS.COM/FARONICS-INSIGHT/
[https://docs.faronics.com/faronics-insight/]
...
The following ports are used by Faronics Core:
* 7751 (TCP/UDP) -- This port is on the workstation and is used to
receive commands from the Faronics Core Server. The Ping command is
enabled on this port.
* 7752 (TCP/UDP) -- This port is on the Fa...
As the Faronics Core Server's certificate thumbprint is stores as a
property of the Core Agent installer the certificate name that the
user can type when he/she generates a new certificate during Faronics
Core Setup (aka Config Wizard) is limited, as foll...
Release 3.31 of the Faronics Core introduced the Change Ownership
action. This action allows the user of Server A to give away a
Workstation it is currently managing to Server B.
When the user of Server A goes to Change Ownership of the
Workstation,...
The normal sequence of events when a workstation is moved to a new
console is as follows;
* The workstation status on the new console is set to "Joining from
other console"
* The workstation status on the old console is set to "Left for new
conso...
A lost certificate password cannot be recovered. However if the
certifictate is still in the Certificate Store it can be re-exported
with a new Certificate Password.
To re-export the private key and assign a new certificate password to
the exported ...
The Express Setup mode of the Core Console installer installs both Core Console and a SQL Express instance as part of the install process. In some cases the SQL installation can fail and not provide a specific error as to why the install has failed. ...
Faronics Core supports the use of Microsoft SQL 2005, 2008, or 2008 R2.
If during installation a supported instance of SQL is not found the option to download and install a copy of Microsoft SQL Express is avalalble during installation. Due to limitations...
In most cases Faronics Core can be installed with little effort by systems administrators, however there are some concerns that may need to be addressed in customer environments.
Firewalls
If a firewall exists between the workstations and the Core Server ...
A Managed workstation is a computer that has the Faronics Core Agent installed and is reporting its status to the Faronics Core database and can be controlled by the Faronics Core Console. A Discovered workstation is a computer that is either detecte...
To properly support Wake on LAN a computer must meet the following
requirements:
* The network card must be WOL capable.
* The power supply for the computer must supply appropriate current
to the network card while the computer is in a reduced power...
Faronics Core 3.2 or higher allows you to manage Deep Freeze
Enterprise 7.0 or higher on remote workstations.
By using Faronics Core, you will be able to perform key Deep Freeze
functionality such as installation, uninstallation, and upgrade of
Deep...
The Faronics Core Server supports installation of SQL Server 2005 or 2008. for both Express and Full Editions. If a SQL Server Full or Standard Edition is not available, Faronics Core will download and install SQL Express, which is available, free of char...
The Express Setup mode of the Core Console installer installs both Core Console and a SQL Express instance as part of the install process. In some cases the SQL installation can fail and not provide a specific error as to why the install has failed. ...
Faronics Core is a management platform designed to provide
administrators the ability to control their Faronics products from a
single interface. It saves administrators effort and time in deploying
Faronics products to thousands of workstations regardles...
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