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Knowledgebase : Insight
WHAT’S ALL THE FUSS ABOUT? After a 12 year run, Microsoft is discontinuing support for Windows XP [http://windows.microsoft.com/en-IN/windows/end-support-help], and this has a lot of people worried since Windows XP is still a widely deployed operating sy...
Faronics provides toll free technical support via phone at the following numbers; * Telephone (USA/Canada): 1-800-943-6422 x 1 * Telephone (International): +1-604-637-3333 x 1 Support can be reached via email to; * support@faronics.com Additio...
In some instances customers have reported issues with the Insight 8.0 release that manifest as crashes in the Teacher Console when attempting to interact with the Student workstations. These crashes commonly occur when trying to show the student or teache...
OVERVIEW This document will detail how to configure a Insight Connection server to use a specific network adapter to communicate on. PROCESS Open the registry editor and expand to the following key HKLMSoftwareInsight, and create the following REG_SZ ...
OVERVIEW This document describes the method for automatically configuring Insight Student software for Chromebooks. Before the Insight student for Chromebooks (Student) can connect to an Insight Teacher Console (Teacher) it must first be configured to c...
Open up the Chrome browser and type the following URL in the navigation box: _ chrome://flags_ In the "chrome://flags" page search for "Enable screen capture support in getUserMedia". If it is not enabled, click the "enable" link. (_This is required f...
REQUIREMENTS * Your Chromebook must be up to date, ChromeOS 33 or higher is required. * The option to enable screen capture support in ChromeOS must be enabled. * An Insight Connection Server is required. MANUAL SOFTWARE INSTALLATION: (Note: If y...
OVERVIEW This document will detail changes made to the behavior of the Insight Teacher install packages as of the 7.8 release. DETAILS As of more recent versions of Insight an extension is installed into Google Chrome to aid in web blocking, prior to ...
When a Teacher sends a message to student(s), the message is saved as a cache so that Teacher can re-use the message again, and hence save time. The message is stored in the registry key for the particular user and thus if a Teacher logs off and another...
On the teacher or student machine, you can edit a registry key to specify the IP Subnet to use. 32-Bit Windows HKEY_LOCAL_MACHINE\Software\Insight\IPSubnet HKEY_LOCAL_MACHINE\Software\Insight\IPSubnetMask 64-Bit Windows HKEY_LOCAL_MACHINE\SOFTWARE\Wow64...
How to make the Teacher Console window visible when it's launched. By default the Teacher.exe will be launched every time someone logs into the workstation, but the Teacher Console Window is hidden until you either click on the Teacher icon in the S...
OVERVIEW This document describes the procedure of configuring Deep Freeze workstation to retain Faronics Insight application data and its configuration using Faronics Data Igloo. INTRODUCTION Deep Freeze by its nature reverts all the system confi...
The refresh rate for a client system running Insight can be altered by adjusting the following keys: For 32-bit PCs: [HKEY_LOCAL_MACHINE\SOFTWARE\Insight] "ThumbnailDelay"= REG_DWORD:00001000 For 64-bit PCs: [HKEY_LOCAL_MACHINE\SOFTWARE\...
Insight currently works with the following mobile devices: ANDROID TABLETS Insight supports the Android operating system 2.3.3 and newer. Specific Android tablet validation was performed using the following platforms: * Samsung Galaxy tablets. ...
The Insight Report Server and Tech Console are supported on: * Windows XP-32 * Windows Vista-32/64 * Windows 7-32/64
To enable channel select within Insight Mac. You must run the Enable Channel Select utility with elevated privlidges. The Enable Channel Select utility is found in the Insight Teacher DMG package under Utilities Folder.
Insight requires that the licensed version of the software be installed over top of the demo version. * Update the teacher console by installing the licensed version of the software over top of the demo version. * Change the teacher channel to c...
Insight has the same 30 day evaluation limit that other Faronics products do. There are however some features of the product that are limited in the demo version in addition to the 30 day time limit. * The channel for the Insight Demo is limited to...
In some editions of the Insight users guide the instructions for setting up the AD Secure mode incorrectly state two different possible names for the Insight Teachers domain user group. The correct name for the domain user group is: "Insight Teacher...
Faronics products are designed to be deployed using their own native tools. We do provide a set of options that can push an install to workstations using 3rd party tools. Any tool that can run commands remotely on a workstation is capable of deploying Far...
Windows Multipoint Server does not provide a unique identifier for each station that it communicates with, as such the classroom layout feature of Faronics Insight does not work with Windows Multipoint Server.
Faronics Insight makes use of a number of static and dynamic ports; * Static Ports - 796, 1053 * Dynamic Ports - 41952 to 65535 Both the static ports and dynamic ports will need to be open to accept traffic from workstations running the Teacher...
Faronics supports the use of Insight on systems running nComputing hardware with the following versions of the vSpace client software on an officially supported operating system: L-SERIES HARDWARE X-SERIES HARDWARE U-SERIES M-SERIES V...
A test created and saved in a location that the Students don't have access to will briefly display the test but as soon as Students try to enter any data or change the test the test will close. This is a Windows/Network rights issue. Copy or move th...
\N\NOVERVIEW\N\N While Insight defaults to IP-Broadcast (255.255.255.255) when sending data from a "Teacher" machine to multiple "Student" machines, it can easily be reconfigured to use IP-Multicast. The primary benefit of IP-Multicast is twofold: the dat...
Overview This document will detail the process required to install Insight in a Terminal Services or thin client environment. Terminal Services Explanation A terminal services / thin client enviroment is one where a series of lower powered mac...
The following features are not avalable in Insight when the student application is configured on a Thin Client system or workstations running as nComputing hosts: Send "Ctrl-Alt-Del" View Keystroke history Print limiting (the one you have logged as an is...
PowerPoint 2010 uses DirectDraw to display full screen slide shows, Insight currently cannot capture and display applications using DirectDraw. This issue can be resolved either by showing the slide show in a window or by disalbing Hardware Accelleration...
As Insight is designed it will not function effecitvely across the internet without some form of VPN or site to site link that connects the workstations together into a single network. While Insight can communicate to networks outside of the teacher conso...
Both Student workstations and Teacher Console are compatible with Mac OS X. The Teacher Console requires an Intel-based Mac.
* Verify that there are no personal firewalls blocking the Insight port. Insight configures the Microsoft Firewall that ships with Windows XP SP2, but will not configure 3rd party firewalls. * Check to see if you have two or more Network Interface Card...
The only way to uninstall Insight is by re-running the install package as an administrator. Provided that the students do not have access to the installer package and/or do not have administrative rights on the local machine they will not be able to un...
Yes. If your switches support Multicast or Subnet Directed Broadcasts, then Insight can be configured to take advantage of these protocols. Multicast can be configured through the configure menu item.
Yes, the install can be scripted to run silently from a login script. The command-line parameters are listed in the installation documentation. The Insight student software can also be installed with the included _.MSI_ file. This will not work f...
It is very rare that a student uses an authorized console, unless you've given them access to the console program. However if you suspect that someone has the Teacher Console, there is a utility located in the Utilities folder on the CD called security...
In high load situations, Insight uses about 4% of the processor and near 6 MB of memory on the client.
One of Insight's strengths is the efficient screen capture and transfer methods. If the whole teacher's screen is changing Insight only uses around 60K/sec. This is less than 1% of a 100 MB network. Because we use a broadcast packet, the bandwidth c...
Faronics Insight versions 7.5 and higher support dual monitor configurations on both the Teacher and Student workstations.
If a student single clicks on the system tray icon, a pop up will appear which reads, "Click here if you have a question for the Teacher". If the student clicks on that message a chat dialog will appear that the student may enter their question into, t...
Yes, the console can display a selected student’s screen on the teacher’s machine in a full screen mode. The teacher cannot control the machine, only observe and cannot view multiple student’s screens when the one screen is enlarged.
250 computers. If you have more than 250 computers, you can assign the rest of the computers to a different channel using another console which will listen on that same new channel.
Yes. Choosing channel 0 as the teacher channel allows the administrator or teacher to monitor workstations assigned to all Insight channels.
Insight has 16000 possible channels from which to choose, which means that an organization can have as many as 16000 different classrooms using Insight at any given time on the same network.
Yes. This feature is normally disabled to prevent an accidental change to the channel number. Even though the option is grayed out, it still displays the Teacher Channel configured for the workstation. You can change or add more channels by using a uti...
No, the evaluation version will allow you to test Insight with one channel. Once you purchase the software, you can change or add more channels by using a free utility called _EnableChannelSelect.exe_ that is available in the Utilities folder included ...
Yes. The default option is IP-Broadcast which uses broadcast packets when the teacher needs to contact all student machines. Broadcast packets do not cross subnets or VLANs. If the teacher needs to cross a subnet or VLAN, using IP-Multicast or IP-Direc...
Yes you can, in the thumbnail view, this option shows an icon in the upper right hand corner that represents the Web site the student visited last.