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Issues with application deployment through Faronics Deploy
Posted by Adam Zilliax on 01 September 2022 12:56 PM

On August 30th we were made aware of a set of customer machines running Faronics Deploy that experienced a condition where all the applications that the program can potentially manage were being installed on client devices.  

In looking into this issue, we found that an update to the platform performed on the 25th of August introduced behavior that could result in a machine managed by Faronics Deploy attempting to install every application listed in the Control Grid when a scheduled maintenance task was initiated through the policy settings in Deploy.  

Once identified a fix was implemented and deployed into production to address this issue on the evening of August 30th. This fix will deploy automatically to machines managed by Faronics Deploy and no specific action is required of customers to perform the software update. Further review of this issue by our operations and development teams is being performed with a view to any process improvements that may help prevent this type of occurrence in the future.  

Machines that have been impacted by this issue will need to have any extra applications removed from the device either through the control grid or through a manual process on the client device.  

We want to apologize for any inconvenience this issue has caused, and if you have further questions or concerns, please feel free to reach out to us via email at support@faronics.com or through our support portal located at support.faronics.com.


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