Customers reporting issues accessing Deep Freeze Cloud in some regions.
Posted by Adam Zilliax on 22 February 2021 07:20 AM

Update : As of about 1:00pm Pacific Time the issues accessing the Deep Freeze service should be resolved. The team is still monitoring the service for issues and will be actively monitoring the service to ensure there are no further interuptions.

We are aware of reports from some customers indicating that they are having problems accessing our Deep Freeze Cloud service. Our operations team is looking into this issue and are working to resolve the problems. 

If you are running into issues accessing the server at this time please contact so that we can ensure that we open up a ticket for you and so that we can update you when the issue is resolved.

Thank you for your patience while work to resolve this issue.

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