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Issues with the Deep Freeze Cloud Platform
Posted by Adam Zilliax on 02 December 2019 08:27 AM

UPDATE @ 9:15AM - Our team has indicated that the issue has been resolved and normal operation should be resuming now. Please let the support team know if you have any issues that are still pending.

We have been made aware of a number of our customers that are seeing issues with the Deep Freeze Cloud at this time. Or engineers are looking into the matter and are working to resolve the issues that are being reported. If you are currently seeing issues where machines are not responding to commands, are reporting an incorrect status, or any other issues please contact support@faronics.com with your details so that we can get a ticket in place to update you on the status of the issues as we hear back from our teams working on the issue.


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