News

The Faronics Support team is being made aware of issues with Deep Freeze caused by the McAfee and ESET antivirus products flagging our software as some type of unwanted application in some customer systems.

If you are impacted by this issue please raise a support ticket via email to support@faronics.com and we will look into what we can do to assist further.

If you have not been impacted we recommend ensuring that all Faronics Files/Folders be flagged as exempted in your Antivirus product to avoid this type of issue in the future. 


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