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May
28
Cloud Services Updates
Posted by Adam Zilliax on 28 May 2018 10:20 AM
Our operations team has informed us that some of our customers may experience issues with managing devices through our MDM solution today, they are working on addressing the issue and we anticipate a quick resolution to the problem.

Additionally some customers may see issues where the Deep Freeze Cloud Connector is disconnected from the customers Enterprise Console over the course of the weekend. The issue that caused this issue is resolved and if customers re-connect the Enterprise Console to the Deep Freeze Cloud they should see full resumption of services.

And finally we have released updated mobile applications for the Deep Freeze Cloud Services to address a couple of small issues, the most noticeable one being an issue where some customers may not be able to login to the Deep Freeze Cloud through the mobile application. Updating to the latest version of the Deep Freeze Administrator app will clear this issue up.

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