OSX Yosemite Public Beta & Deep Freeze Support
Posted by Adam Zilliax on 25 July 2014 09:21 AM

As many of our customers are aware Apple has recently released a beta version of OS X Yosemite for public download and trial.

At this time the currently released versions of Deep Freeze do not yet support installation on OS X Yosemite and will block themselves from being installed to avoid issues on the system.

If you have Deep Freeze installed and then you subsequently upgrade to Yosemite with Deep Freeze is installed the Deep Freeze product will not properly function as it appears that

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Faronics Update Services offline this weekend.
Posted by Adam Zilliax on 26 March 2014 02:46 PM

Due to some maintinance work the services that our products use to check for updates will be offline this weekend, you may see errors or odd results when checking for updates from the products but no impact to the software installed on your workstations will happen.

We expect that this maintinance should be complete by the start of business Monday March 31st and the reporting will then show proper results again.

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Deep Freeze 8.0 - Current Status
Posted by Adam Zilliax on 30 December 2013 04:23 PM

Over the holiday break a number of customers where emailed credentials for a updated version of Deep Freeze (Version 8.0). Unfortunity due to some unforeseen issues that have been encountered with a data migration process on our end we have had to withdraw the 8.0 release of Deep Freeze and revert back to the previously released Deep Freeze 7.72 while those issues are being addressed.

This was not an easy decision for our product teams and in the end the decision to withdraw the release

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Insight 7.7.2 Released
Posted by Adam Zilliax on 29 January 2013 12:55 PM

Insight 7.7.2 is now available from all the usual locations.  

In addition to resolving 90 issues, you can expect to see the following enhancements:

  • Windows 8 support.
  • Ubuntu Linux 12 and 64bit support.
  • System Tray student notification of teacher connection.
  • Group Chat – Multiple students can chat in a group with a Teacher.
  • New Unload options for On-demand students.
  • Customizable background image for Blank Screen for Mac Teachers. (Windows support was added in the previous

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Faronics is happy to announce a number of new product releases.

First up is a release of Insight 7.51. This is a maintenance release with no new features. Several issues have been resolved, including;

  • Problems where the web blocking feature would block access to all sites with HTTPS.
  • Resolved issues that prevented web blocking from working with Firefox.
  • Resolved issues with the Voting feature on the teacher console.
  • Resolved a potential issue that could cause Internet Explorer to

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Welcome to the Faronics Support Portal!
Posted by Adam Zilliax on 21 February 2011 12:33 PM

Over the past few years we have had a number of customers come to us with feedback on our products, and we have used that feedback in the past to drive features into our products and to put new products into development. We have not however acted on a large amount of the feedback that we have been getting from our customers with regards to how we interact with them and the tools we provide to help make our products work.  

Well, this site is the first step towards implementing some of

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