News
Thawed computers in Deep Freeze Cloud
Posted by Adam Zilliax on 12 June 2018 11:22 AM
Update; 5:12AM Pacific Time : An update to address this issue has been pushed to our production servers. This update will be applied the next time that the workstation is rebooted, or at the next policy refresh. Once the fix is in place the systems can be rebooted into a frozen state. 



We discovered an issue today where computers with Deep Freeze Cloud installed might end up in Thawed State. The issue only affects customers that upgraded to
Read Complete article

Deep Freeze 8.53 Standard Released
Posted by Adam Zilliax on 28 May 2018 10:28 AM
Faronics is happy to announce the release of Deep Freeze Standard 8.53

This release incorporates a number of fixes as listed here;

http://www.faronics.com/document-library/document/deep-freeze-standard-release-notes

Customers can download the updated release through our Faronics Labs or 
Read Complete article

Cloud Services Updates
Posted by Adam Zilliax on 28 May 2018 10:20 AM
Our operations team has informed us that some of our customers may experience issues with managing devices through our MDM solution today, they are working on addressing the issue and we anticipate a quick resolution to the problem.

Additionally some customers may see issues where the Deep Freeze Cloud Connector is disconnected from the customers Enterprise Console over the course of the weekend. The issue that caused this issue is resolved and if customers re-connect the Enterprise
Read Complete article

Please be advised that Deep Freeze Cloud will be performing scheduled maintenance during the above time period. Deep Freeze Cloud will not be available during this period. Please plan accordingly. We apologize for inconvenience to you and your business.
Read Complete article

UPDATE: Activation servers are now all online and functioning properly.

Our product activation servers will be undergoing maintenance this afternoon (Tuesday May 22, 2018) at 2:00pm Pacific Time. During this time product activation requests will not be able to be processed either online or through a manual activation request.


Our team expects the maintenance to be finished and the Activation Servers to be back online no later than 8:00pm Pacific
Read Complete article

Deep Freeze 8.53 & Deep Freeze Mac 6.21 released.
Posted by Adam Zilliax on 24 April 2018 08:25 AM
Faronics is pleased to announce the release of two updated versions of Deep Freeze.

Deep Freeze 8.53 has been released to the public, this build has a number of bugfixes and other features included within including;
  • 11231 Resolved an issue where Deep Freeze could not be installed on devices with an eMMC based hard drive.
  • 21021 Resolved an issue where workstations were not exiting Deep Freeze Workstation Task.
  • 21227 Resolved an issue where Deep
    Read Complete article