News
Support for Spring Creators Update
Posted by Adam Zilliax on 12 April 2018 11:25 AM
Faronics has been testing Deep Freeze and our other products against the Insiders builds of Windows as they are being released. At this time we don’t have any specific issues with the Insiders builds that we are aware of. That being said, our products have been caught by last-minute changes to Windows before the public release. Provided we don’t see any surprises, we hope to confirm support for the Spring
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Deep Freeze Enterprise 8.52
Posted by Adam Zilliax on 02 April 2018 05:49 PM
Earlier today Deep Freeze Enterprise 8.52 was released to our customer base, however shortly after release an issue was exposed regarding the digital certificates used in the build. At this time we have recalled the 8.52 release and are working on updating the build to correct this issue. 

Customers who have downloaded the 8.52 release should hold on installing until we have an updated build available. Customers who have already installed and are seeing issues with the build
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Product Affected: Deep Freeze Enterprise 8.51
Windows 10 Fall Creators Update 1709 (Build 16299)

We've identified that the upgrade to the 1709 makes some changes to the boot control configuration on the machine and allows these messages to be displayed when restarting the machine.  We are working with Microsoft to resolve this issue completely.  To prevent this screen in the meantime, you can apply the following command to your machines: 

bcdedit /set
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UPDATE : FRIDAY MARCH 16, 2018 @ 3:30PM Pacific Time

Our Developers have pushed some additional fixes to the cloud that should resolve the rest of the machines having this issue. The fix may take up to 12 hrs for a machine to pick up the change and reboot out of the maintenance mode. Machines may require a manual reboot back into a frozen state to fully resolve this issue.

If you have machines that need to be recovered immediately we have pushed a updated patch for
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Over the last several days we have been made aware of situations where customers are seeing our Antivirus Software reporting alerts from the Trojan.Inject.BED being detected on some systems running Faronics Antivirus. This is occurring due to a false positive that was occurring during memory scanning while specific common Windows applications where in use (PowerPoint and Excel being two examples) on Windows 10 systems.

In cases where false positive has occurred no files where
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Updated - January 8, 2017 - Faronics has released a patch utility that can be used to apply this registry key using the remote launch functions of both Faronics Core and the Deep Freeze Enterprise Console. Details are here.
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