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Aug
14
Monday Aug 14th, 3:42PM Pacific Time.

We have just been made aware of a service disruption affecting Deep Freeze Cloud impacting a number of our customers. Our operations team is investigating the issue and working to resolve the problems and restore services as quickly as possible.

As more information becomes available we will post updates here with regards to the restoration of service.

Update Monday Aug 14th, 3:54pm - Service has been restored. If you are continuing to have any issues please reach out to the support team for assistance.
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Jul
25
Faronics Insight 8.0 Updated
Posted by Adam Zilliax on 25 July 2017 02:48 PM
Faronics is happy to announce the release of Insight 8.00.2379.8000, this updated version includes the following changes;

  • New checkbox option to hide show/remote quality setting.
  • Added option for Command Line install parameter to turn off “task limiting”.
  • Added option for Teacher console to always use legacy remote control and show teacher/student.
  • Added option to prevent students from jumping to channel 16001, only if “student privacy” option is toggled during the install.
  • Enhanced OS X Insight Security monitor to be as robust as the Windows version.
  • New iOS Student Chat.
  • Insight Tech Console now available in Simplified Chinese.
Full release notes can be found here;

http://www.faronics.com/document-library/document/insight-release-notes/

Users can download the update from our Faronics Labs portal (for customers in North America) or from the Faronics Customer Centre (international customers).
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Jun
12
WINSelect Enterprise 8.20.2100.833 Released
Posted by Adam Zilliax on 12 June 2017 09:41 AM
Faronics is happy to announce the release of WINSelect 8.20 build 833.

This update includes compatibility with the Anniversary Edition and Creators editions of Windows 10. Full release notes can be found on the Faronics Home Page here;

http://www.faronics.com/document-library/document/winselect-enterprise-release-notes/

Customers can download the updated version of WINSelect from our Faronics Labs portal. Customers running the cloud based versions of WINSelect can update the services through the Cloud Console by selecting the machines to update and clicking on Maintenance --> Upgrade Services.

Regards,

Adam Zilliax

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Mar
29
Deep Freeze Enterprise 8.38 Released
Posted by Adam Zilliax on 29 March 2017 04:11 PM
Faronics is pleased to announce the release of Deep Freeze Enterprise 8.38 to the public.

This is a updated version of Deep Freeze that incorporates the updated Faronics Antivirus 4.0 release in the product. This is a reccomended update for all customers who use the Faronics Antivirus product managed through the Deep Freeze Console.

Release notes for this version of the software can be found here;

http://www.faronics.com/document-library/document/deep-freeze-enterprise-release-notes/

Customers can download the updated version of Deep Freeze from our
Faronics Labs portal or the Faronics Customer Centre for our international customers.

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Mar
29
Deep Freeze Standard 8.37 released.
Posted by Adam Zilliax on 29 March 2017 08:46 AM
Faronics is pleased to announce the availability of Deep Freeze Standard 8.37.

This update resolves a number of smaller issues and provides for full compatibility with the Anniversary edition of Windows 10 (Build 1607). Details on the fixes included can be found here;

http://www.faronics.com/document-library/document/deep-freeze-standard-release-notes/

Customers can download the updated version of Deep Freeze from our Faronics Labs portal or the Faronics Customer Centre for our international customers.
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Mar
8
Updated product releases - March 2017
Posted by Adam Zilliax on 08 March 2017 04:47 PM

Faronics is happy to announce the release of a few updated versions of our products.

Deep Freeze 8.37 has been released to address the issues reported in the 8.36 release. This version is a recommended upgrade for any customer who upgraded to the 8.36 release.

Data Igloo 2.3 has been released to resolve a few issues specific to Windows 10.

Faronics Core 4.1 has been released to fix a few small issues and to provide support for the Faronics Antivirus 4.0 release.

Faronics Antivirus 4.0 has been released. This update incorporates a number of major changes including an updated antivirus engine to allow us to better address emerging issues to remain a best-in-class antivirus solution.

Due to the changes in this version of Faronics Antivirus customers will need to upgrade before June 30th, 2017. After June 30, 2017 the older versions of Faronics Antivirus will no longer be able to update to newer virus definitions.

The updated release of the Antivirus solution is available for customers running Faronics Core 4.1 and Deep Freeze Cloud. An updated release of Deep Freeze will be available by March 31, 2017 to allow customers managing Faronics Antivirus through the Deep Freeze Enterprise Console to upgrade as well.

We will be reaching out to customers who have the older versions of the software deployed to provide quick steps for the upgrade process. If you have any questions however please do not hesitate to ask Faronics Support for assistance. The team can be reached via email to support@faronics.com or at +1-800-943-6422 x 1


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