News
Holiday Season Hours - December 2020
Posted by Adam Zilliax on 23 December 2020 10:57 AM

The Faronics Support team would like to wish all our customers a happy holiday season.

The support team will be closed from December 24th @ 11:00 am Pacific Time and on December 25th. Staff will be back in the office to assist customers starting on December 28th.

The Support Team will also be closed from December 31 @ 11:00 am Pacific Time and on January 1st for New Years Day.

Team members will be back in the office on January 4th, 2021. 


Read Complete article

Deep Freeze 8.62 released.
Posted by Adam Zilliax on 09 December 2020 07:00 AM

Faronics is pleased to announce the release of Deep Freeze 8.62.

This release addresses a number of issues including;

  • Deep Freeze workstation installer blocks installation when Windows Update system history has permanent entries with ‘in-progress’ status. 
  • Deep Freeze workstation cannot boot Frozen when Windows Update system history has permanent entries with ‘in-progress’ status. 
  • Resolved an issue where Deep Freeze Enterprise console

Read Complete article

Deep Freeze Mac 7.30 Released.
Posted by Adam Zilliax on 30 November 2020 05:05 PM

Faronics is pleased to announce the availability of Deep Freeze Mac 7.30.

This release includes support for the recent release of Big Sur, but does not at this time include support for the new Apple Silicon hardware.

This update can be downloaded from Faronics Labs for customers in North America, or Faronics Customer Center for our international customers.

For the APFS version of Deep Freeze: Deep Freeze must be disabled prior to performing
Read Complete article

Faronics Insight 9.0 Released
Posted by Adam Zilliax on 14 August 2020 01:47 PM
Happy to inform you that we've released version 9.0 of Faronics Insight. This version includes:
  • UI Refresh for major Insight components on Windows and Mac. (Teacher Console, Tech Console, Test Builder, Student)
  • Added support for iOS 13 to 

Read Complete article

Display of certificate expiry in Faronics MDM
Posted by Adam Zilliax on 30 July 2020 04:41 PM

Faronics is aware of reports from some customers indicating that they are seeing an expiry notification on iOS devices managed by Deep Freeze Cloud MDM.

This can be seen in the device settings as shown below;


Read Complete article

Problems with installing Deep Freeze on Windows 10 2004 (OS Build 19041)
Posted by Adam Zilliax on 23 July 2020 12:11 PM

Faronics is aware of issues with installing the latest release of Deep Freeze on systems running Windows 10 2004 (OS Build 19041) This issue generally presents as an error indicating that the Deep Freeze product cannot be installed on the client machines due to the pending installation of Windows Updates despite the system reporting as having all the updates installed and up to date.

Faronics is currently


Read Complete article