News
Display of certificate expiry in Faronics MDM
Posted by Adam Zilliax on 30 July 2020 04:41 PM

Faronics is aware of reports from some customers indicating that they are seeing an expiry notification on iOS devices managed by Deep Freeze Cloud MDM.

This can be seen in the device settings as shown below;


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Problems with installing Deep Freeze on Windows 10 2004 (OS Build 19041)
Posted by Adam Zilliax on 23 July 2020 12:11 PM

Faronics is aware of issues with installing the latest release of Deep Freeze on systems running Windows 10 2004 (OS Build 19041) This issue generally presents as an error indicating that the Deep Freeze product cannot be installed on the client machines due to the pending installation of Windows Updates despite the system reporting as having all the updates installed and up to date.

Faronics is currently


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Issues with installing Deep Freeze 8.61 on Windows 7 64bit
Posted by Adam Zilliax on 08 July 2020 01:11 PM

Update - Our developers have confirmed that this issue is related to systems that did not have the latest security and critical updates installed to support updated changes to how drivers are now signed.

Customers installing the updated versions of Deep Freeze on systems running Windows 10 will need to ensure that all updates are properly installed on the client


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Deep Freeze 8.61 released for Cloud & On Premise Customers
Posted by Adam Zilliax on 07 July 2020 09:28 AM

Faronics is happy to announce that we have released an updated version of Deep Freeze - version 8.61.

In addition to many important fixes, customers can expect the following improvements:

  • Feature Updates
    Introduced a new option under the Windows Update tab to install “Security, Critical, & Feature

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Faronics Antivirus & Deep Freeze issues.
Posted by Adam Zilliax on 26 March 2020 11:31 AM

Recently Faronics Anti-Virus accidentally flagged the Deep Freeze service causing the product to become unresponsive. While this issue has now been addressed in the latest definitions we have added exceptions to our Cloud-based customer’s policies as an additional step to help prevent this issue from occurring in the future.

Customers who are using our Deep Freeze


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Faronics & COVID-19
Posted by Adam Zilliax on 18 March 2020 09:45 AM

Like most organizations, Faronics is impacted by the situation developing due to the COVID-19 virus that is currently spreading across the globe.

In order to ensure the safety of our staff members and the communities that we live in we have activated a number of measures over the last two weeks to allow our staff members to work from home to ensure that we are doing our part in helping to slow the spread of


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