Faronics provides toll free technical support via phone at the
following numbers;
* Telephone (USA/Canada): 1-800-943-6422 x 1
* Telephone (International): +1-604-637-3333 x 1
Support can be reached via email to;
* support@faronics.com
Additio...
Below is a table outlining the system requirements for Faronics Core
for deployments of specific size ranges.
CORE CONSOLE SERVER
Deployment Size
0 - 500
2000 -5000
10,000 +
Processor
P4 2.8 GHZ +
Core 2 Duo 2.4 + / Core 2 Quad 2.4 +
Du...
OVERVIEW
The installation of Microsoft Update KB2840628 results in the Core
Server no longer being able to start.
DETAILS
The recent Microsoft patch KB2840628 has been identified as causing
an issue when Faronics Core attempts to access it's d...
OVERVIEW
This document describes Deep Freeze compatibility issues in nComputing
environments.
PROBLEM DESCRIPTION
On some models of nComputing devices Faronics Products such as Deep
Freeze may not be able to mount ThawSpaces or StorageSpaces when th...
Power Save versions prior to 4.50 used a series of settings Called
Power Policies, Power Plans, and Energy Consumption Profiles to
configure settings on workstations. As of Power Save 4.50 these
settings have been combined in an overall policy setting ...
SYMPTOMS
On Apple workstations running Microsoft Windows through Boot Camp the
Storage Space / ThawSpaces may not mount on the system in a timely
manner.
PROBLEM
During an update to the Boot Camp drivers Apple included some changes
to allow workstatio...
OVERVIEW
This document will detail the process for rolling up reports from
multiple Faronics Core Servers to a single Faronics Core Console.
OBJECTIVE
This document will detail the process of connecting an existing
Faronics Core Console to mul...
To find workstations reporting to Faronics Core that do not have a
specific product installed a user defined filter will need to be
created.
* Right click on your user defined group and select _Add/Edit
Dynamic Filter_.
* In the Dynamic Filter dialo...
Faronics products are designed to be deployed using their own native
tools. We do provide a set of options that can push an install to
workstations using 3rd party tools. Any tool that can run commands
remotely on a workstation is capable of deploying Far...
Each Mac is identified by model identifier such as iMac7,1 or
Macmini3,1. When a new Mac is released, the current version of
Faronics Power Save and Faronics Power Save Report Generator will not
have the new model's identifier and as such will not appl...
Power Save will allow administrators to configure the ammount of time that users are given to react to Power Saving events, when this option is confiugred any value will be accepted and appear to be applied to the client workstaiton without problem. Howev...
License keys for Faronics Products are specific to the version of the
software that is being installed and will only function for the
release that they where generated for and any previous release.
For example, a license key for Deep Freeze 7.2 will wor...
The applied Power Plan can be displayed for the workstation by
selecting the workstation and choosing Configure Power Save. Then
click on "Retrieve" on the Power Plan interface that pops up to see
the settings applied on the workstation including the acti...
Power Save can schedule different Power Policies to take effect on the
workstation during different times in the day. Three Power Policies
are included by default: Workday Policy, Evening Policy, and Patch
Policy. For example, the Workday Policy could hav...
Power Save can save a copy of any open document in a supported
application prior to shutting down a computer. The user will be
notified of the location of the saved documents once the computer is
powered on.
Microsoft Office and Lotus Notes applications...
For a detailed view of the specific actions being taken on a given workstation run the System Activity Report from the Core Console. The report will show actions by Power Save, the Faronics Core Console, Windows, and any actions taken by the end user.
Yes, Power Save has a feature called Stay Awake that allows users to defer power saving actions on the machine for an authorized amount of time.
IT administrators that manage computers with varying power consumption levels can create multiple Energy Consumption Profiles that are each tailored to a particular computer type. By matching the computer type with the respective Energy Consumption Profil...
Yes. Power Save provides the ability to override the Windows operating
system power options to avoid conflicting power policies. This option
if useful for environments in which centralized control of workstation
energy management is desired.
Power Save's Audit mode provides a baseline measure of the energy
being consumed, making it easy to determine the true value of the
savings generated when Power Save's features are enabled. By selecting
"Run in Audit Only mode" in the Power Save configura...
Yes. The Faronics Core Console incorporates a logging server that does not require the console to be open. The logging server will then pass the information to the database which will be reflected in the Power Save reports.
Ideally you would have updates set to run during times when the PC is
not being used such as late at night or early in the morning. If your
computers have hardware that allow Wake-On-LAN to function, you can
schedule a Wake-On-LAN action from the Power...
Not all keyboards and mice support the ability to wake a system simply
with a key press. To check if your device supports this type of action
open the Device Manager, select the device listed in the Device
Manager and select properties. If the device supp...
Faronics Power Save features a built-in report that shows you how much money you have saved, as well as an Audit report that forecasts what potential savings are available if Power Save is enabled. These reports can be verified using an energy meter to ca...
Faronics Power Save supports Windows XP SP3 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), And Windows 7 (32bit and 64bit).
Yes, there is a scheduling feature within Faronics Core that allows you to schedule specific actions on managed workstations.
Power Save provides a feature called “Local Wakeup” (or Wake-without-LAN) that allows you to wake up a machine prior to a new Power Policy taking effect. This sets a local "alarm-clock" on the machine that will wake up the workstation from Sta...
The formulas for the Eco-Savings box that calculates the environmental
savings (such as trees saved, cars off the road, etc.) are derived
from the U.S. Environment Protection Agency.
http://www.epa.gov/cleanenergy/energy-resources/refs.html
[http://www....
Power Save provides the option to "Resume from Standby Password Challenge" that will require the user to enter their Windows password when the computer resumes from Standby or Hibernate. If the user is not being logged off when the machine goes into Stand...
Ideally you would have updates set to run during times when the PC is not being used such as late at night or early in the morning. If your computers have hardware that allow Wake-On-LAN to function, you can schedule a Wake-On-LAN action from the Powe...
To properly support Wake on LAN a computer must meet the following
requirements:
* The network card must be WOL capable.
* The power supply for the computer must supply appropriate current
to the network card while the computer is in a reduced power...
Not all keyboards and mice support the ability to wake a system simply with a key press. To check if your device supports this type of action open the Device Manager, select the device listed in the Device Manager and select properties. If the device supp...
Faronics Power Save supports Windows 2000, Windows XP SP2 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit).
Modern computer systems define a number of operating modes that determine what level of power they consume, these states are defined in the ACPI specification as follows:
S0 - Working state.
G1 - Sleep State.
G2 - Soft off.
G3 - Mechanical off.
Each of ...
Faronics Core is a management platform designed to provide
administrators the ability to control their Faronics products from a
single interface. It saves administrators effort and time in deploying
Faronics products to thousands of workstations regardles...
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