Knowledgebase : Faronics Products
Deep Freeze (101)
Problems with installing Deep Freeze and protecting systems running Windows version 2004
Faronics Deep Freeze Products and VIAware presentation software.
Deep Freeze Mac (21)
Deep Freeze Mac 7.2 and macOS Big Sur
Deep Freeze Mac and support for Fusion Drives
Deep Freeze Cloud (76)
Configuring Deep Freeze Cloud for SSO using OneLogin
Configuring Deep Freeze Cloud for SSO with Microsoft Azure
Anti Virus (19)
Managing Faronics Antivirus
Problems with Faronics AV updating virus definitions, updating policy settings, or applying license details.
Anti-Executable (17)
Problems updating Exchange Server with Anti-Executable installed.
Problems using the keyboard and mouse after upgrading to the Anniversary Edition of Windows 10 with Anti-Executable or WINSelect installed
Insight (49)
Insight Communications Overview
Displaying student login or name in Chrome OS Devices running Insight
Power Save (36)
Customers may have issues generating reports from Power Save & Faronics Core
Recommended System Specifications for Faronics Core Server
Deep Freeze MDM (4)
Updating server tokens in Faronics MDM for Apple School Manager, or Apple Business Manager
How to update the push certificate in Faronics MDM for Apple iOS devices.
Data Igloo (9)
Redirecting user profiles to the root of a thawed volume may result in incomplete loading of profiles on workstations.
Custom Deep Freeze configuration to avoid interference with Sassafras Software K2 Client
WINSelect (30)
Problems with WINSelect and LogMein
Problems printing to redirected printers using WINSelect in a Remote Desktop Environment.
Faronics Core (26)
Recommended System Specifications for Faronics Core Server
Installing or uninstalled Faronics Products fails with message Error 2738: Could not access VBS Script runtime for custom action.
System Profiler (2)
System Profiler, when installed on Faronics Core 3.7x or higher may fail to generate reports.
How do I get support for Faronics Products?
Enrolling devices in Deep Freeze MDM as a Work Owned Device
This document will detail the process of enrolling an Android Device as Work Owned device in the Faronics MDM solution. STEP 1 – ENSURE THAT YOUR DEVICE SUPPORTS ANDROID FOR WORK. Some devices may not provide full support for Android for Work, in gene...
How much Bandwidth does Deep Freeze Cloud use?
Deep Freeze Cloud is designed to minimize the impact on your network in order to reduce the consumption of resources on your internet connection. Once installed the Cloud Agent on each workstation will send a heartbeat to our cloud servers to check for an...