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Knowledgebase : Deep Freeze Cloud > WINSelect Cloud
Faronics provides toll free technical support via phone at the following numbers; * Telephone (USA/Canada): 1-800-943-6422 x 1 * Telephone (International): +1-604-637-3333 x 1 Support can be reached via email to; * support@faronics.com Additio...
Currently at this time WINSelect does not support the Microsoft Edge browser. * Control of the browser including, but not limited to, network control and the ability to restrict access to portions of the application itself are not currently able to be ...
PROBLEM: On machine with freshly installed or upgraded Windows 8.1 IE 11 does not respect network restrictions setup in Faronics WINSelect. SOLUTION: To make the WINSelect network restriction feature compatible with IE 11 on Windows 8.1 following Wi...
WINSelect does not officially support it's use with Office 365 and customers may experence some issues when using Office 365 on machines running WINSelect. When using Office 365 on a workstation protected by WINSelect the users will need to ensure that ...
When using WINSelect in Kiosk mode users may be unable to close tabs that have been opened during the user session. This is a known issue that is related to changes that where required to make it possible to prevent the closing of the IE window during t...
When WINSelect is configured to block hotkeys, specifically the WINDOWS-L key combination, the ability of the workstation to enter into a locked state will be disabled. This will show with the following behaviours; * Workstations will not prompt for p...
Yes, WINSelect Enterprise can be centrally configured and administered via the Faronics Core Console or through Deep Freeze Cloud.
Unfortunately WINSelect does not support Java runtime web browsers and applications such as Opera, OpenOffice, or StarOffice.
WINSelect does not block pop-up windows for Internet Explorer. Pop-up windows retain the same Policy and Kiosk settings as the parent window. WINSelect functions correctly with other pop-up window blocking systems or add-ons.
Use of the WINSelect template will allow you to export all WINSelect settings to another installation of the product. *Note that passwords cannot be copied from one workstation to the next and must be entered manually or via the Core Console for Enterpr...
You can block the type of files extension specific to the MS Office application under the Drives and File Extensions node in the Administrator.
WINSelect supports the 32- and 64-bit editions of the following operating systems; * Windows XP SP3 * Windows Vista * Windows 7 * Windows 8 / Windows 8.1