Knowledgebase
Knowledgebase:
Customers may have issues generating reports from Power Save & Faronics Core
Posted by Adam Zilliax on 05 August 2019 06:12 AM

Problem;

Customers have reported issues running reports using Power Save and Faronics Core when the reporting period is later than June 23, 2019.

Solution;

A fix for this issue has been posted here;

https://faronics-support.s3.amazonaws.com/Power+Save+fix+for+Reports+issue.zip

To implement this patch 

1. Login to the Faronics Core Console and stop Faronics Core Server Service
2. Copy the dlls in the download link into "C:\Program Files (x86)\Faronics\Faronics Core 3\Loadins\Power Save" folder. 
3. Copy the dlls in the download link into  "C:\ProgramData\Faronics\Faronics Core 3\Console\loadins\PowerSave-4.70.3220.883" folder.
4. Start Faronics Core Server
5. Start Faronics Core Console

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