Knowledgebase
What applications and hardware are compatible with Deep Freeze
Posted by Adam Zilliax on 10 February 2011 12:16 PM

Deep Freeze is compatible with nearly all hardware and software available on the market today. The product is tested extensively to ensure that no issues are found during day to day use. A list of known hardware and software issues are listed below. If you have issues that you suspect may be related to hardware/software incompatibilities not listed below, please contact Faronics Technical Support for further assistance.

Card readers

Some USB card readers appear to the operating system as hard disk drives. In some cases, these card readers can cause issues once Deep Freeze is installed. You can use any of the following workarounds:

 

  • Replace the drivers used by the card reader with standard Windows drivers. This may remove any special features found in the card reader.
  • Ensure that media is not present in the card reader when Deep Freeze is installed.
  • Disconnect the card reader when Deep Freeze is being installed.

nVidia  Motherboard Chipset Drivers

Older versions of the nForce IDE drivers might cause issues with some versions of Deep Freeze. These drivers do not identify storage devices and can result in minor issues or serious system problems.

Use newer versions of Deep Freeze (6.3 or higher) and updated versions of the nVidia ForceWare drivers to avoid these issues. If you have problems with a nForce based motherboard install the updated nForce IDE drivers and run Deep Freeze 6.3 or higher.

The latest nVidia drivers can be found at: http://www.nvidia.com

Roxio EZ-CD Creator

Some versions of Roxio’s EZ-CD Creator might remove entries from the registry that are required for the proper operation of Deep Freeze. If you encounter problems running Deep Freeze on a computer that has Roxio installed, check the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
Keyname: UpperFilters
Value: PartMgr

Editing the system registry in this area can be hazardous. If you have concerns about editing the system registry, please contact the Faronics Technical Support team for assistance.

If the above value is not listed in the registry, problems might occur when installing Deep Freeze. If values other that PartMgr are listed, they should not be removed. Removing the value in the registry can result in problems with the workstation that may not be recoverable. If you have any concerns about editing the registry, please contact Faronics Technical Support for assistance.

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Comments (2)
gheorghe
22 March 2011 02:14 PM
Is Deep Freeze compatible with Solid State Drives?
Are there any limitations?

I want to use a SSD for the operating system and applications, and I want to protect this partition with Deep Freeze. Will it work together? I read the article but I did not find any mention about SSDs. I have some concerns about this configuration after reading on various forums about people having trouble with it.

In my particular case, I plan to use an OCZ Vertex 3 2.5 120GB SATA 3 MLC SSD with Windows 7 64 bit on a 1155 socket motherboard.

Thanks in advance for any clarifying information.
Adam Zilliax
23 March 2011 08:18 PM
SSD's should not be a problem provided that you are using the latest release of Deep Freeze (7.21 or higher).