Knowledgebase
Windows Update Service and Deep Freeze
Posted by Adam Zilliax on 31 March 2017 01:49 PM
In Deep Freeze 8.35 and higher a change in behaviors was introduced to better allow for the control of the Windows Update process on protected machines. Due to this change machines running Deep Freeze may see the Windows Update Service and the Background Intelligent Transfer Service (BITS) disabled while Deep Freeze is installed.

This will impact the ability to run updates on client systems manually as these services are required for the update process to run. To allow for updates to be manually installed the Windows Update and BITS services must be enabled prior to starting the update process.

To start these services users can open the Services control panel applet by running the SERVICES.MSC command from a elevated command prompt and changing the Status of the services to Manual and then right clicking on those services to start them.

Alternatively the following commands can be run from an elevated command prompt;

SC CONFIG bits START=auto
SC START bits
SC CONFIG wuauserv START=auto
SC START wuauserv

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