Knowledgebase: WINSelect
Problems using the keyboard and mouse after upgrading to the Anniversary Edition of Windows 10 with Anti-Executable or WINSelect installed
Posted by Adam Zilliax, Last modified by Adam Zilliax on 24 November 2016 04:26 PM

Overview

Customers running Anti-Executable Enterprise or WINSelect Enterprise on Windows 10 may experience issues with using the keyboard or mouse on the client workstations after upgrading to the Windows 10 Anniversary Edition (Build 1607).

Workaround

Customers experiencing this issue can download and run the hotfix linked below to resolve the issue on affected machines.

This utility is available under following link:
https://s3-us-west-2.amazonaws.com/faronics-techsupport-utilities/Download/Core_Win10_Anniversary.exe

This utility can be launched either by running the command from a RDP session on the client machine or by using the Remote Launch feature of the Faronics Core Console. Once completed the workstation will need to be rebooted for changes to take affect. Any machine running Deep Freeze must first be placed into a thawed state.

For assistance in using this utility please contact the support team via email to support@faronics.com, via phone to 604-637-3333 x 1, or by opening a ticket at http://support.faronics.com

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